“The new digital theater of interacting with customers and engaging them confounded businesses that had been prospering for more than fifty years,” writes Andres Angelani, CEO, Cognizant...

“Due to a range of factors, a new age has dawned for the European banking industry, with the barriers to entry drastically lower,” writes Euan Davis, Associate Vice President, Center for the...

“Businesses have historically been built around three key goals: the drive to increase productivity and efficiency, the need to deliver better experiences to users (customers, partners and...

"By focusing on uncovering the human problem behind the business problem, the human-centered organization analyzes the experiences offered on the market and seeks to understand what the customers...

“The tools of the future are close, and it’s time for businesses to get ready to harness them,” writes Ben Pring, Founder and Managing Director, Cognizant’s Center for the Future of Work....