“The first step to adopting automation within a financial institution is to create winning partnerships,” says Sriniketh Chakravarthi. Excerpts from BankNews’ article: “To help jumpstart a...

“Ethics must remain an enduring component of the digital economy,” says Jayajyoti Sengupta. “In a world of exploding data and fading privacy boundaries, businesses that can bolt down a solid...

“It is important for manufacturers to avoid the pattern of many IT projects that are massive in scale, time-consuming to implement, and slow to meet expectations,” says Ganesh Kalyanaraman....

Ramesh Ramani recently wrote about how banks can stay relevant in Finance Monthly. Click here to read the article: https://bit.ly/2DiAiRN.

“While it is clear that every brand wants to offer the best possible CX at every opportunity during every interaction with consumers, there are marked discrepancies between brands’ perceptions...