Just as Y2K served as an inflection point for the IT services industry, businesses are now going through another period of significant change and opportunity, says Cognizant’s Humphries, in an interview with Forbes India.

More than a dozen doctors employed with technology major Cognizant for its healthcare and life sciences practice in Mumbai have volunteered to be a part of a telephonic helpline for addressing questions on COVID-19.

This article was first published in the Spring 2020 issue of Best Execution. www.bestexecution.net.

For the financial organisations swimming through a sea of regulation, the news that the European authorities were delaying the impending stricter clearing and settlement regime was a huge relief.

AI driven solutions are becoming a competitive differentiator for banks and other financial services — delivering a hyper-personalised customer experience, improving decision-making and boosting operational efficiency. Yet, many financial services institutions (FIs) remain in an experimental phase and will need to accelerate actual AI deployment. Otherwise, they risk being left behind by digitally native players.

The ongoing technological revolution continues to change the world in unforeseeable ways, which can make difficult the accurate forecasting of jobs we cannot yet imagine. Nevertheless, to help organisations and individuals prepare for changes we are expecting to see in the coming years, we embarked on the enormous endeavour of applying our knowledge across several industries to predict the new jobs that are likely to emerge over the next decade.