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Jan 25, 2019The Economic Times, India
“The Indian IT industry is on the cusp of change,” said R Chandrasekaran. “It is clear that the old model which was based on low costs will not work anymore. It must move from labour...
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Jan 25, 2019LiveMint, India
“Frank [CEO Francisco D’Souza] often says never miss a crisis, it’s an opportunity," said R Chandrasekaran. Excerpts from LiveMint’s article: “For a quarter of a century since it was set...
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Jan 25, 2019Business Standard, India
For digital business to be successful, we need to understand the end-customer's psychology,” says R Chandrasekaran. “Unless you do that, you will never be able to serve him.” Excerpts from...
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Jan 25, 2019The Times of India
“We change with the times and companies will reinvent themselves,” said R Chandrasekaran. “Services will undergo transformation and those who don’t will perish.” Excerpts from The Times...
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Jan 25, 2019The Hindu, India
“Earlier, client engagement was about coordinating delivery and ensuring that we live up to our promise,” says R Chandrasekaran. “Today, it is about deep understanding of the customer...