“The region is at the forefront of adopting newer technologies,” says Srikanth Venkatesan. “Asian insurers don’t have to deal with debilitating legacy environments, or are more willing to...

“Regardless of the application of AI, businesses should act proactively when it comes to considering the full end-to-end impact of any product or service,” writes David Ingham. “Companies...

“Conversational AI is changing fast and is imperative for brand differentiation,” writes Matt Smith. “As these technologies spur new business models and market expansion, don’t be caught...

"Investment in digital and mobile-first products is an essential step to compete for new business and maintain an existing customer base that expects convenience, security and innovative...

“If you want to beat the bot, you should be a better human,” says Paul Roehrig. “The idea is to double down on skills that humans do really well, that bots or silicon doesn't do really well....