“AI-driven personalization will soon become mainstream in the food service industry,” writes Joseph Rajadurai. “The new QSR leaders will be those that apply this powerful technology to turn...

“We can speak better to corporate needs and priorities if we focus on learning, rather than training,” writes Stefaan Van Hooydonk. “We can produce better impact if we focus on people,...

“Sitting still is the riskiest step you can take,” says Paul Roehrig. Excerpts from Peggy Smedley’s interview: “’The difference between leaders and laggards is growing. If you’re a...

“The rules of engagement have changed,” says Jayajyoti Sengupta, Head of APAC. “Organisations know that they can thrive only if the communities within which they operate also thrive.”...

Excerpts from The Financial Brand’s article: “In many ways banks and credit unions got a late start on Millennials, and many are still speaking of that generation as if it were a fresh...