In addition to responding to changing customer expectations, higher operating costs, new technology, and an evolving regulatory landscape, financial services organizations now also face the uniquely challenging business environment created by COVID-19.

While most of us are content to guess, there are other people who are actively figuring it out and their findings and educated assumptions could help us all prepare for the future. Among them is Ben Pring, IT futurist and cofounder of Cognizant’s Center for the Future of Work, which tracks trends across technology, business and society.

Industry experts discuss the evolution of automation in manufacturing and how it can help the industry navigate the challenges of COVID-19.

Manufacturing stands to make considerable progress through Big Data and AI, but the complex challenges of the industry have slowed uptake.

The anticipated changes to the world of HR will give rise to the emergence of many new roles, which are highlighted in a recent joint report from Cognizant’s Center for the Future of Work and Future Workplace: 21 HR jobs of the future.