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Latest In the News
Jun 2, 2021
How the Experience Is Delivered *Is* the Experience
Techonomy
What does it feel like to interact with a company? How do customers experience using a product? Walking into a store? Updating an app? Reaching out to a contact center? This is the customer experience: all the elements of a customer’s interaction or journey with a company, emphasis on all.
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  • Aug 6, 2020
    How Banks Can Build Digital Transformation into Business Continuity
    Global Banking & Finance Review

    Businesses around the world are falling victim to the significant impact that COVID-19 has generated and are now feeling the consequences it is set to leave in its wake. The financial services sector is no different.

  • Aug 5, 2020
    Cognizant’s Bret Greenstein on Machine Meets World
    Machine Meets World

    Bret Greenstein, SVP and Global Head of AI & Analytics at Cognizant, talks artificial intelligence with Infinia ML’s James Kotecki.

  • Aug 4, 2020
    How Collaboration Within Organisations Can Drive Innovation
    Frontier Enterprise

    The overarching agenda for organisations to achieve success is highly susceptible to change. Decades’ worth of IT innovation has led to continually shifting priorities for organisations, and cost-optimisation or speed can no longer be the sole focus for companies.

  • Jul 31, 2020
    Meritsoft’s Head of Reg Weighs in on Likely CSDR Delay
    Asset Servicing Times

    As the industry awaits a decision from the ESMA on a possible further delay to the CSDR settlement discipline regime, Daniel Carpenter, head of regulation at Meritsoft, a Cognizant company, explained that market participants need to be prepared for the significant impact of the new rules when they do come into force.

  • Jul 31, 2020
    Path Forward: COVID-19 and the Future of Work
    U.S. Chamber of Commerce Foundation Path Forward Series

    From how remote work is changing the ways we communicate with colleagues and supervisors, to what our workplaces might look like when we return, this week's edition of Path Forward explored how COVID-19 is reshaping the future of work.

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