“Amazon is not alone in promoting the return of customers to physical outlets,” says Scott Clarke. “The increasingly acrimonious competition on the Internet is pushing brands to fight tooth...

“For competitive advantage, manufacturers should invest in maturing technologies at scale to increase productivity, improve the human experience and make a positive contribution to climate...

“We believe that to be more digital, you need to be more human,” says Sanjiv Gossain. Excerpts from Information Age’s article reproduced with permission: “With a global revenue of $16bn, a...

“The winners will be able to provide a superior customer experience, simplicity and relatively comprehensive services, all of it through digital channels,” said Philippe Dintrans. Excerpts...

Euan Davis recently discussed the future of banking with IBS Intelligence. Click here to read the article: https://bit.ly/2GOXHwI.