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Latest In the News
Jun 2, 2021
How the Experience Is Delivered *Is* the Experience
Techonomy
What does it feel like to interact with a company? How do customers experience using a product? Walking into a store? Updating an app? Reaching out to a contact center? This is the customer experience: all the elements of a customer’s interaction or journey with a company, emphasis on all.
Advanced Search
  • Aug 19, 2020
    Enabling a Diverse Workforce
    protocol & ITI

    As the world begins to recover from the COVID-19 pandemic, leaders are looking to technology for answers to how to get people back to work and get our economy back on track. As we begin to build the economy of the future, how can technology enable more inclusive opportunity?

  • Aug 13, 2020
    The Future of Pet Insurance Will Depend on Data Collected by Wearables and Sensors
    NS Insurance

    As millennials become the largest generation owning and spoiling pets, insurers need to embrace new forms of technology to beat the competition.

  • Aug 12, 2020
    Being Real in an Artificial World – Strategies for the Future of Your Work

    In a world where technology enables everything to be artificial, how do we stay human? Futurist Benjamin Pring, Managing Director of Cognizant's Center for the Future of Work, has a few pointers for HR leaders.

  • Aug 12, 2020
    21 HR Jobs of the Future
    Harvard Business Review

    The Coronavirus has drastically reshaped the economy and the labor force. Since its rapid spread around the globe, we have experienced titanic shifts in how we work, where we work, and the technologies we use to stay connected. Such massive change is escalating the importance of HR’s role within organizations.

  • Aug 11, 2020
    By its People, For its People
    Forbes India

    In a special issue from Forbes India, Cognizant CEO Brian Humphries was named among the Ultimate 10 COVID-19 Changemakers as a business leader who is meeting the pandemic head-on. Humphries' profile can be found on page 23.

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