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Latest In the News
Jun 2, 2021
How the Experience Is Delivered *Is* the Experience
Techonomy
What does it feel like to interact with a company? How do customers experience using a product? Walking into a store? Updating an app? Reaching out to a contact center? This is the customer experience: all the elements of a customer’s interaction or journey with a company, emphasis on all.
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  • Jan 13, 2021
    India Inc Most Resilient in Tackling COVID: Study
    Times of India

    While Asian businesses have been largely nimble in responding to the pandemic, India Inc braved the COVID-19 crisis much better than countries worldwide, and is also most bullish about embracing digital tools.

  • Jan 13, 2021
    2020: The Year Voice Broke Out
    The Australian Business Review

    The era of doing everything ‘at the touch of a button’ is coming to an end in 2020 smart speakers have changed how Australians work, play and relax.

  • Jan 12, 2021
    Cognizant Acquires Local Player Servian
    Australian Financial Review

    Multibillion-dollar US information technology services provider Cognizant has bought private equity-backed local tech transformation consultancy Servian in a deal that will substantially increase the size of its cloud and data team.

  • Jan 12, 2021
    Cognizant Buys Out Linium, Servian to Mark 11 Acquisitions in 12 Months
    Economic Times

    Technology Solutions on Monday announced it is buying out Servian and Linium — taking the total number of such acquisitions to 11 over the past 12 months.

  • Jan 12, 2021
    Indian Companies Most Bullish on Embracing Digital: Cognizant Study
    Mint

    The top three forces that will have a strong impact on work in India by 2023 are hyper-connectivity (49%), concerns about security and privacy (46%), and process automation (44%).

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