“Only by creating value-added services that respond to specific consumer needs can card providers avoid complete industry disruption and stay relevant,” says Laurent Degabriel. Excerpts from...

“When you ask somebody in 10 years’ time, ‘Who is your most trusted colleague at work?’ the answer may be ‘My bot,’” says Malcolm Frank. Excerpts from Hart Energy’s article: “To...

“Companies must determine if they have the in-house talent pool available for media campaign planning, media buying, billing and reconciliation, and analytics and attribution functions,” said...

“It is no secret that AI is one of the good elements in building a growth strategy for a business,” says Thomas Djursø. “But the first step is to put people, the customer or the employee at...

“The next frontier of retail will have shopper demands and desires be foreseen, processed and fulfilled before they are articulated or even consciously realized,” says Gaurav Sharma. “The...

Ben Pring recently spoke with Frankfurter Allgemeine Zeitung about jobs only humans can do. Click here to read the full article in German. (Subscription required.)

“By and large, financial institutions have the expertise they need to put security concerns to rest,” writes Sriniketh Chakravarthi. “The key is to take what they already know about risk,...

"HR has been the poster child of the sclerotic back office," said Robert Brown, "There has to be a renaissance, and companies have gotten the memo. They know these jobs are going to have to...

al Online’s article: “Early this year, the local 4-H chapter and MU Extension introduced some Bismarck students to creating their own robotic animals through programming and creativity. Youth...

Cognizant has once again been named to Forbes’ list of America’s Best Employers. Working with analytics firm Statista, Forbes surveyed 30,000 employees working for companies with at least...

“The first step to adopting automation within a financial institution is to create winning partnerships,” says Sriniketh Chakravarthi. Excerpts from BankNews’ article: “To help jumpstart a...

“Ethics must remain an enduring component of the digital economy,” says Jayajyoti Sengupta. “In a world of exploding data and fading privacy boundaries, businesses that can bolt down a solid...

“It is important for manufacturers to avoid the pattern of many IT projects that are massive in scale, time-consuming to implement, and slow to meet expectations,” says Ganesh Kalyanaraman....

Ramesh Ramani recently wrote about how banks can stay relevant in Finance Monthly. Click here to read the article: https://bit.ly/2DiAiRN.

“While it is clear that every brand wants to offer the best possible CX at every opportunity during every interaction with consumers, there are marked discrepancies between brands’ perceptions...

“Social prescribing is going to become one of the most important ways technology addresses SDOH,” says Sashi Padarthy. “Just like prescribing medications and sending the prescription to a...

“You really need people who can do experience design,” says, Donna Tuths. “These are people who are thinking across touchpoints. They’re thinking across physical and digital and they’re...

Excerpts from Dutch IT’s article: “Advancements in analytics, AI, and communications are opening up new avenues where machines can function intelligently and interact with their physical...

Excerpts from Cloud Computing Insider’s article: “Cognizant conducted a global survey of 601 executives and 262 higher education institutions in Future of Learning. It shows what changes...

“The golden age of traditional banking, where the threshold for new challengers has been too high to penetrate, is coming to an end,” says Euan Davis. “A drastic change in the banking...

“Companies are fundamentally looking at how AI is turning every business process they have inside out,” says Bret Greenstein. “From how many people they need to put into a call center to how...

“With all the new technologies that will be able to transform the claim process in the coming years, the use of video technology has enormous potential,” says Stefan Metzger. “It can serve...

“It is an honor and a privilege to join Cognizant, which has been at the forefront of the digital revolution – driving innovative and transformational change for many of the largest...

Excerpts from MIT News’ article: “What goes into making plants taste good? For scientists in MIT’s Media Lab, it takes a combination of botany, machine-learning algorithms, and some good...

“Entrepreneurs, organisations and governments need to work together to introduce flying vehicles one step at a time,” says Matthias Peter. “As cities become an ever-evolving web of...