2021 will be the year when ESG regulations start to take effect, with the Sustainable Finance Disclosure Regulation (SFDR) commencing in the EU, requiring asset managers to categorise and disclose on their funds according to climate and wider environmental criteria.

The rollout of 5G is gathering momentum, with almost one third of the UK now able to access the new network. Telecommunications companies are at a crossroads in terms of where to go next, with various considerations and options for their digital journeys ahead.

Earlier this year, digital solutions firm Cognizant revealed 21 HR roles that are expected to emerge over the next decade. Caroline Leroy outlines the ones employers are most likely to begin recruiting for in 2021.

Increasingly, smart devices are making their way into our homes. These may be fridges, thermometers, cameras or speakers. As a result, a staggering 7.0 billion IoT devices are expected to be in the world by the end of 2020.

Daniel Carpenter of Meritsoft (a Cognizant company), looks at the operational challenges facing financial institutions, as Spain approves a bill introducing a financial transactions tax and other countries consider similar measures

As digital transformations happened and the bottom of the pyramid workforce reduced, the number of people managing this workforce has reduced over the years. IF you are a middle manager in an industry that is radically changing the way it delivers products or services, you have a reason to worry.

Newly appointed India managing director Rajesh Nambiar outlines the company’s plans for 2021.

Nambiar, who completes a month with the Nasdaq-listed firm on Wednesday, has his task cut out to build the India business and help Cognizant return to bellwether status.

Rajesh Nambiar took charge at the corner office at Cognizant India a month ago from software firm Ciena India. An old IBM executive, he talks of his mandate and the road ahead for Cognizant.

Rohit Gupta, Head of Products and Resources, Europe, Cognizant, reveals how 5G holds the key to cutting congestion on connected roads.

Consumers have flocked to online grocery shopping during the pandemic but say they miss the impulse buys that are a staple of the physical store experience.

With the retail industry up in the air as a result of the turmoil caused by COVID-19, confusion surrounding the future of the high street remains. Rohit Gupta, Cognizant’s Head of Product and Resources, suggests there is light at the end of the tunnel and retailers must utilise technology to rebuild the high street.

Organizations need to consider the challenges and opportunities as they ready themselves for the shift to voice technology in customer engagement.

Voice technology was already on the rise in India before the pandemic. But the virus ― and the subsequent need for both human-injected and contactless experiences ― served to increase both its pace and popularity.

The pandemic has put the pedal to the metal when it comes to digital adoption and innovations in customer experience (CX). Four senior leaders consider what emerging CX trends will be more relevant than ever in 2021. From voice technology to agile measurement strategies – what’s next for CX?

Black Friday is an immovable event – occurring at the same time of year, every year. With each iteration, we see more customer demand as more shoppers clock onto the best deals they can get in time for Christmas. And usually, we see more people flocking to the high street to get them.

Our working lives have long been open to disruption from tech and other external forces, but the arrival of COVID-19 has shifted the world of work at a rate of change that few could have predicted – and has raised urgent questions about how employment will adapt.

It’s been almost one year since the Covid-19 pandemic started. Data scientists worldwide have been analyzing data gathered during the pandemic to inform policies.

Brain Humphries, the CEO of IT services giant Cognizant, has promised to implement diversity goals from 2021. Under the initiative, more women will be given leadership roles and the inclusion of people of different ethnicities will be given priority, he added.

The disruption of the UK’s traditional grocery and supermarket scene by online providers looks to be accelerating, with Amazon now offering free grocery delivery to millions of customers in a massive expansion of the company's fresh food service.

A new challenge from XPRIZRE seeks evidence-based models using artificial intelligence to help governments reopen their economies during the pandemic. The accelerated crowdsourced competition has a total prize purse of $500,000, with the first deadline for team registration set for 8 December 2020.

The XPRIZE Pandemic Response Challenge seeks ways to safely reopen societies amidst a pandemic.

XPRIZE, an organization that creates competitions to solve humanitarian challenges, launched the Pandemic Response Challenge on Tuesday in partnership with Cognizant.

“Hotels use legacy systems for their back-office operations and it often limits the efficiencies they can achieve,” says Cognizant’s Vice President of Travel and Hospitality Joseph Rajadurai.

Cognizant’s recent ‘From Eyes to Ears: Getting Your Brand Heard in the New Age of Voice’ report says that brands not paying attention to voice could already be losing out on millions yearly. And while the vast majority of companies agree that voice will become essential to their success, only 20 percent have a formal voice strategy in place.