“(Security) is very integral to the whole world of digital, says Jayajyoti Sengupta.As we get into the world of AI with deep machine-learning and a lot more access to the information across the...

“Insurers’ five-year strategic planning cycles are unfortunately no longer fit for purpose,” writes Sanjiv Gossain. “To compete and grow, they must build deeper, richer relationships with...

“In India, too much emphasis has been given to engineering streams, today’s business problems need more than just engineers,” says Satish Jeyaraman. Excerpts: “If you look at the ICT...

“Software bots lack physical form but their benefits – from reduced costs to enhanced patient care to improved employee satisfaction – are real and measurable,” writes Patrick Spolentini....

“As the AI technology advances, it is expected that chatbots will be an integral part of every brand almost indistinguishable from their human counterparts,” writes Singaravelu Ekambaram....

“Automation is often thought of as cold, even inhuman, best suited for assembly lines and rote tasks,” writes Trish Birch. “In healthcare, however, automation applied appropriately can...

“New tools don’t automate people away,” writes Ben Pring. “They allow people to do things that people have never been able to do before.” Excerpts: “AI isn’t, as it is being...

“Much as composers, bricklayers and playwrights were in demand a century ago, we will also see the rise of AR journey builders as their 21st century successors,” writes Robert Brown. “They...

“Creation and delivery has advanced to the point that consumption is the bottleneck, leaving content providers to compete with sleep,” writes Ashish Chawla. “Providers have so much to...

“Shipping is the lifeblood of the global economy, delivering 85% of the global demand for transport,” writes Badrinath Setlur. “Managing the headwinds related to the digital economy is...

Cognizant ranked No. 3 in Healthcare Informatics magazine’s 2018 annual listing of the Top 100 healthcare information technology companies. Cognizant’s 2018 ranking marks the 17th consecutive...

“Demand for digital is going up all the time,” says Debashis Chatterjee. “But as digital demand is going up, pressure on legacy IT continues.” Excerpts: “Digital revenues are not only...

“By taking charge of digital, medical suppliers can create better, simpler experiences for patients and build stronger relationships with them while also improving internal processes and...

“In our industry, it is easy to say we are surrounded by wonderful people who have tremendous knowledge and can help us stay current from that perspective,” says Karen McLoughlin. “But I...

“Going digital is definitely not a hasty leadership push to outdo the competition by purchasing bespoke technology stacks, laying out the piece parts and assembling them together to get a...

“AI is a challenge for marketers, but it’s also a force multiplier that can help achieve lower cost, mass personalization and growth at a scale that was unforeseeable on the day the first...

“What if insights begin with humanism, empathizing with and designing things for real people? What if things were designed to place human experience at the center of the art-of-possible?”...

“The disruption of the energy industry by prosumers and new competition is underway,” writes Ganesh Kalyanaraman. “To remain key players, leading utilities will deliver new service offerings...

“Without trust between consumers and service providers, there is no common ground for privacy in the digital world, especially when companies use personal data in ways consumers were not...

“We are in the age of ‘customer relevance’, where organizations need to reinvent themselves to stay relevant to the ever-changing needs of customers,” says Rajesh Balaji. “Crafting...

“As consumers select health services on demand, they will create their own systems of care instead of relying on a third party to do so,” says Bill Shea. “The impact of these changes likely...

“There is a historical lag between the emergence of a new technology and the skills required to make it thrive,” says Ben Pring. “We are in the midst of that moment.” Excerpts: "Reading...

“Our advice to any M&E company struggling today, is to focus on how to achieve the best return on their digital investments in order to overcome the lackluster growth and profitability...

“In this age of significant technology adoption, we do not have enough technology talent globally,” says Ramkumar Ramamoorthy. “What India needs today is a ‘skills movement’ to which...

“We've spent the last 25 years building this highway, laying the tarmac of the highway, but there are literally no road signs or stop signs. There are no lines on the road,” says Ben Pring....

“With over $1.4 billion of investments that poured into blockchain globally in 2016 alone, the technology holds huge potential to transform insurance companies, and give them considerable...

“In the future, all jobs will be tech jobs,” says Jayajuoti Sengupta. “Organisations need to step up to adopt the latest business models that will address the new needs of their customers,...

“Fundamentally, gamification has the ability to transform ordinary experiences with the insurance industry into interesting and fun interactions that can help retain clients,” Srikanth Venkatesan

“Any organization has to create an internal capability for change,” says Jayajyoti Sengupta, Head, Asia Pacific, Cognizant. “That means, how are we driving an agile and nimble and creative...

“The inadequacies of legacy IT make it imperative for organisations to look at newer ways of transforming and upgrading their IT backbones,” writes Pradeep Shilige. “Consolidating and...

“Taking a heuristic approach to deploying cognitive computing technology will help organizations understand the technology, prepare for its disruption—and scope out its many possibilities for...

“With increasingly autonomous capabilities and a declining interest in ownership, customer preferences are shifting to new horizons,” writes Prasad Satyavolu. “The players in automotive...

“We have seen a shift, fundamentally associated with the impact of technology,” says Donna Tuths. “When I take a look at what that has wrought, over the last five to six years, I see a...

“While there is no denying that data, platforms, and automation will power the new ‘machine’ for work and the people that use it, relearning leadership remains key because people still...

“Convincing leaders on the value of digital — not just data, but cloud, mobile and social media — can often be an initial hurdle to adoption," says Bhaskar Sambasivan. “However, in the...

"The addition of Bolder Healthcare Solutions to the Cognizant portfolio enables us to offer more services to a broader range of healthcare providers and equip them with a digital foundation for...

“As a shared source of truth, blockchain opens numerous possibilities for insurers to collaborate more effectively and transparently, make better-informed decisions, and create greater trust and...

“Even if the Amazon venture were somehow sidetracked, the trends behind it—value-based care, consumer and employer rebellion over high premium and care prices—will continue to drive new...

“People feel as if they are not in control of their money,” notes a recent report by Cognizant based on a study conducted with ReD Associates. “The individuals we met struggled to manage...

“I don’t want to be ‘Amazon’d,’ the pharma company might say,” explains Srini Shankar, “but how do you efficiently build a supply chain, from sourcing to delivery to the pharmacy?...

"With some of the alliances that are forming, payers have to think about what the next business model is," says Trish Birch. "We see with the rise of the on-demand economy...the value proposition...

“The National Association of Manufacturers reports that the number of U.S. students pursuing STEM degrees is only growing by approximately 1 percent each year,” write Eric Westphal and Plinio...

“Blockchain technology is poised to disrupt the healthcare industry, bringing opportunities for payers and providers to simplify processes, reduce operating costs and improve patient care.”...

“There’s a new mandate for businesses worldwide — not merely ‘doing digital’ anymore, but actually ‘being digital’,” writes Jayajyoti Sengupta. “This is a massive adjustment of...

“Adobe’s cloud offerings span the entire journey that we are on with our clients. From design to creative, to content and marketing, our work with Adobe on new design-led programs leverages...

“Banks have very disconnected systems and databases that don’t always talk to each other. It can be very complex to make it work,” Philippe Dintrans said. But when you’re starting anew, it...

“When it comes to patient engagement, digital solutions must be designed to help patients heal according to their own situation and measures, thus helping the industry achieve success by its...

“Across all industries we’re seeing movement on blockchain on the enterprise level,” Cognizant’s Fletcher McCraw said. Excerpts: “While most industries are becoming aware of the...

“Amazon has the scale, and is the master of taking cost out of the supply chain,” says Trish Birch. Excerpts: “Amazon expanded into the Medicaid market by announcing that it will offer...

"As the healthcare industry continues to undergo a significant transformation to a value-based care model, digital revenue cycle management (RCM) services and solutions remove complexity and allow...

“Function follows form. Function doesn’t follow marketing hype,” says Lata Varghese. “Enterprises have to decide what the problem is and work backwards to find the right blockchain...

“Digital technologies are making it easier for utilities to bring renewable resources into the grid,” says Ganesh. “These technologies will increasingly make it an economically sensible...

“The main force behind the digital disruption of the workforce won’t be technology, as many expect,” says Ben Pring. “The innovative approach required for digital disruption to succeed...

The pharma industry is focusing on value beyond the pill on multiple fronts,” says Pratik Maroo. “There is now a focus on outcome commitment as well as health management services.” “Beyond...

“Manufacturers need to take blockchain from theory and put it into practice,” says Prasad Satyavolu. “Waiting until the direction becomes clear could leave them playing catchup.” Excerpts: “

“Voice-enabled shopping is gaining momentum,” says Scott Clarke. “Soon, consumers will expect to use voice and other conversational channels, such as Facebook Messenger, as preferred...

“With the ubiquity of digital technology and heightening consumer expectations, retailers are under pressure to stay relevant and maintain an edge through aggressive focus on customer experience,”

“If you feel the force of technology, if you’re worried about your lunch being eaten, if you’re worried about your business still being around in five years’ time, if you feel that you...

“We are now really working around the Internet of Things,” says Adjan Kodde. “Data analytics, AI and blockchain are becoming increasingly important as we move towards a world in which...

“There are questions surrounding liability that remain unanswered when it comes to driverless cars,” says Arun Baid. “Liability issues surrounding driverless cars need to be solved as the...

“Artificial intelligence (AI) is a popular topic of debate across industries worldwide,” writes Benjamin Pring. “For many, the possibility of leveraging AI is a positive way to make...

“There are infinite possibilities with technology, such as artificial intelligence (AI), big data, Internet of Things (IoT), machine learning and mechanization, which affect every industry,” says

“The on-demand economy requires more aggressive, even experimental intervention for a successful outcome,” says Patricia Birch, Senior Vice President, Healthcare Consulting. William Shea, Vice...

“The rapid pace of technological development is transforming the job market,” writes Manish Bahl. “The concern about a jobless future appears to be more prevalent than ever.” Excerpts....

For the tenth consecutive year, Cognizant has been named to Fortune Magazine’s World’s Most Admired Companies list. Developed in collaboration with partner Korn Ferry, the list recognizes the...

Reuters has included Cognizant in its inaugural Top 100 Global Tech Leaders list. Identified as one of the leaders “poised to thrive at the intersection of regulation and commerce,” Cognizant...

“When industrial companies describe themselves as software players, you realize that businesses are becoming more and more technology intensive,” says Francisco D’Souza. “In such an...

“Rapidly developing technologies and increasing forays into payments by nonbanking entities are driving banks and payments service providers to rethink their business models, add value to...

“We are routinely bombarded with news nowadays that robots will take over the world,” writes Benjamin Pring, Director at Cognizant’s Center for the Future of Work and co-author of ‘What To...

The question is no longer when or if AI will transform the workplace, but how can HR leaders prepare for a new world of work where AI augments the human workforce enabling some jobs to be more...

“Taking a heuristic approach to investing in cognitive computing ensures that an organization will see immediate return from mature cognitive computing technologies with minimal risk,” says...

“Investment and wealth management as well as wealth advisory firms are the most impacted segments,” says Abhijit Deb. “Especially those who will now have to spend more time familiarising...

“Contrary to popular belief, digital transformation is never as simple as adopting a variety of new technologies and hoping for the best — in reality, it is quite the opposite,” writes...