“It's rather unfortunate that much of the dialogue around the future of work has been on the number of jobs that will be lost and so on,” writes Forbes contributor Adi Gaskell. “It's a...

“A ‘We are in it together’ spirit is vital for effective infusion of artificial intelligence [AI],” writes Poornima Ramaswamy. “Companies that succeed in instilling an empowered mindset...

“The raging debate over privacy has only gotten bigger in the wake of GDPR,” writes Robert Brown. “Trust is now a competitive factor. How do businesses earn it? How do they keep data open,...

“We shouldn’t underestimate the power of human imagination and adaptability,” says Manish Bahl. “But as our conceptualisation of ‘jobs’ changes, so too does our need for tech-centric...

Cognizant's Manju Kygonahally recently discussed the role of artificial intelligence in creative industries in IDG Connect, UK. Click here to read the article: https://bit.ly/2PXDWIj (Site...

“Take the case of a self-driving car killing a pedestrian. Who would you hold responsible – the car maker, software developer, insurance provider?” asks Manish Bahl. “Machines are becoming...

"There is the need for a complete makeover of how businesses view their talent pool and approach employee learning and development,” says Stefaan Van Hooydonk. Excerpts: How have the learning...

“Textbooks are of no relevance once a student has passed a particular class,” says Manish Bahl. “The process of buying textbooks and using them for once will change.” Excerpts:...

Cognizant's Abhijit Deb recently discussed how the financial services sector can add more value to the payments process in The Global Treasurer, UK. Click here to read the article:...

“By taking a proactive approach, companies can define ways to embed intelligence and value-added services into existing products, and look at ways to edge competitors,” writes Aan S. Chauhan....

“The angst that many people are feeling in a world where machines can do everything can only be calmed by creating new, better work for people to do, says Ben Pring. Excerpts: “IT services...

“The launch of the employee volunteering platform by the Prime Minister has come at the most appropriate time. The current generation of students entering the workplace is very keen on giving...

“Always have a plan,” says Trish Birch. “Be clear about your priorities and what you want.” Excerpts: “Trish’s professional experience has spanned healthcare, business and technology...

"A lot of the jobs of the future are jobs [that are being done] today," said Benjamin Pring, director of the Center for the Future of Work at Cognizant. "That everyone would be a computer...

“The road to digital presents numerous challenges as organizations strive to leverage advanced digital technologies to meet business demands, speed time to value and improve agility,” writes...

“Our belief is that there’s going to be a lot more known experience driving customer behaviour and how we manage banking in the future, it’s not just going to be about routine processing,...

“In addition to adding growth, our acquisitions have also brought learnings around methodology, process and technologies; local delivery scale; advisory capabilities; training and enablement...

“AI is the next generation of tool that – as tools have always done – allow people to do things faster, easier and more proficiently that they could without tools,” writes Ben Pring. “AI...

“The alogorithms and solutions being developed are proprietary,” says Madhuraj Jadav. “Therefore, we perceive that the overall opportunity is significantly higher with high growth...

“Leaders that can separate blockchain noise from reality and adopt a flexible strategy in overcoming the inevitable business-technology and cultural challenges that occur along the way will be...

“Leaders that can separate blockchain noise from reality and adopt a flexible strategy in overcoming the inevitable business-technology and cultural challenges that occur along the way will be...

“Augmented humanity advancements have begun to revolutionize human lives by defining a new ‘normal’,” writes Aan S. Chauhan. “At the end of the day, humans have one thing that could...

“In connecting with and anthropomorphising technology, we might ask ourselves if we are losing something that makes us human,” writes Denham Pinder. “In fact, we are not. We are only trying...

“Leadership isn’t simply an intellectual challenge,” writes Denham Pinder. “Leaders are now being held responsible in the battle to digitise and innovate at a great scale.” Excerpts:...

“In connecting with and anthropomorphising technology, we might ask ourselves if we are losing something that makes us human,” writes Denham Pinder. “In fact, we are not. We are only trying...

"AI has the potential to ensure inclusion in workforce, but we need to ensure that it leads there,” said Paul Roehrig. “It can be used as a part of the solution to bring about gender parity,...

“The arrival of the WhatsApp API for business could revolutionise how businesses engage with customers via text,” says Ben Pring. “It not only provides a cost-effective option for...

Vera Bergen of SRF 3 discusses five jobs of the future based on Cognizant’s 21 Jobs of the Future study. Click on the links to hear the audio in German. Excerpts: “In its study ‘21 Jobs of...

“To compete and grow, insurers must adopt new technologies to build deeper, richer relationships with their partners and customers,” writes Sanjiv Gossain. “Only by investing in new...

“Organisational change will make or break digital success,” writes Guarav Sharma. “Without the support of your most important assets – your employees – companies will find themselves one...

“The future of work is going to be hybrid and that is where the organizations can turn machines and humans into collaborative colleagues which can together generate much better results,” says...

“We’re very happy to be expanding in the Irving market,” said Karen McLoughlin. “Our new delivery center will not only bring 1,100 new jobs over the next five years, but our expanded...

“For Australian banks and financial institutions, blockchain isn’t going anywhere and the stakes are far too high for the industry to collectively take a wait-and-see approach,” writes...

“The future now rests on how we treat and manage data,” writes Robert Brown. “The long view of the future of privacy is that corporate leaders, companies and countries that do this...

“Vitana is a prime example of the way we are transforming the Insurance industry through digital,” said Ben Bengston. “Through the use of blockchain technology, we are able to essentially...

“Customers are eager for increasingly authentic relationships with their favourite brands, including greater convenience and better targeted offerings,” writes Guarav Sharma. “Data analytics...

“Eliminating the claims process for certain products is a game-changer for both insurance companies and consumers,” said Ben Bengston. “By using blockchain technology, insurance companies...

“AI has endless possibilities to make products and industries more personalised, faster, more secure, and smarter,” says Ben Pring. “With the right preparation, training, and planning we can...

“We plan to train 250 individuals over the next 12 months,” says Eric Westphal. “The new delivery center in Mesa, coupled with our partnership with Maricopa Corporate College will not only...

"Look at the number of the new skills that people have to acquire, and the number of digitally trained experts that we need,” says Jayajyoti Sengupta. “We are going to train millions of...

“We are pleased to have the opportunity to not only expand our presence in Arizona, but also to provide technical training for in-demand digital economy jobs in partnership with Maricopa...

“Machines can do more, but there is always more to do that almost always needs humans,” says Manish Bahl. “Can a machine create itself, market itself, sell itself or fix itself? Machines are...

“There are still a few challenges that need to be overcome,” says Rohit Gupta. “Increased awareness and confidence in the model is an obvious one. Perhaps most importantly, the cultural...

“In the digital age, where products and services are rapidly outdated and emerging from new technology creates new demands from customers, it is no longer appropriate for insurance companies to...

“In a rapidly changing business environment driven by digital disruptions, banks must upgrade their legacy IT to state-of-the-art core banking systems in order to be agile and seize the benefits...

“While financial services are leading the way in embracing digital, two things have to work in tandem: providing exemplary customer service, and adherence to regulatory compliance,” writes...

“Data now sits at the heart of the modern shopping experience, and retailers all over the world have introduced new technologies to help improve the shopping experience,” writes Scott Clarke....

“Today, the automotive industry is undergoing a definite shift in terms of technology, as well as ownership models,” writes Prasad Satyavolu. “While there is a significant increase in...

“Healthcare organizations must face new and necessary business and technology change to meaningfully capitalize on the promise of the digital era,” writes Vinayambika Kidiyur. “From...

“Correspondent banking is fundamentally a people-led business, built on assurance, predictability and quality of service,” writes Abhijit Deb. “By improving efficiency through use of...

“The IoT continues to develop at lightning speed, pushing manufacturing into the fourth industrial revolution,” writes Gaurav Sharma. “Through the implementation of IoT in manufacturing,...

“In the era of talentism, the employment supply-demand model has changed radically: talent does not need your company; your company needs talent,” writes Jayajyoti Sengupta. “Businesses that...

“The workplace of the future in the Fourth Industrial Revolution will also be one of discovery, powered by only the most forward-thinking of leaders, writes Ben Pring.“Quote part 2. . By...

“Retail’s transformation will look very different in five years as digital technologies continue to proliferate and consumer preferences and shopping habits change as a result,” writes Scott...

“Retail’s transformation will look very different in five years as digital technologies continue to proliferate and consumer preferences and shopping habits change as a result,” writes Scott...

“GDPR will not delay cloud adoption,” says Rachael Hartley, “It simply provides clear regulations with which to frame the division of responsibilities for data within the cloud.” Excerpts:...

“A focused strategy that prioritizes AI, such as the HEROES framework, can help businesses find their way into the future,” writes Manish Bahl. “Business and technology leaders that seize...

“Many banks invested in cool new enterprise database technology to bring all their data together to get a complete profile of the consumer,” says Poornima Ramaswamy. “But in the last 24...

“When it comes to intelligent robots, the world seems divided into two camps: avid enthusiasts and those who fear the coming of a dystopian future,” writes Manish Bahl. “Fortunately, the...

"Too many people own part of the [interoperability] value chain, which is a huge problem with the business case," Trish Birch says. "When you look at the process for chronic care management—and...

“Businesses must focus on self-regulation based on openness and accountability, while keeping an ever-vigilant eye on the maintenance of human values,” says Manish Bahl. “If human...

“For BFSIs, incremental innovations and progressive value discovery might prove to be the most effective way to sustainably and responsibly accelerate toward fully digital business models,” writes

“I believe that the CIOs should really try to understand the business problems they are solving and the benefits that can be derived,” says Rakesh Bhardwaj. “For that to happen, the CIOs...

“In many ways, a functional DR plan serves as an organization’s insurance plan to eliminate costly downtime, maintain market share, and guard their reputation,” writes Venu Lambu. “Though...

“In today’s fast-paced digital economy, it has become clear that the traditional waterfall-style development processes are too expensive and slow to keep pace with the speed of change,”...

“Without Artificial Intelligence in the center of fintech, it is impossible for the industry to scale,” says Paul Roehrig. “AI helps improve the experience that already exists, configures...

“Three centuries ago, the first industrial revolution altered society with the introduction of machines that have since become factory fixtures and key instruments in the manufacturing...

"Technology will upgrade every aspect of society, but that does not mean we are facing a cyber dystopia,” writes Euan Davis. “Rather, we will find ourselves in a recognizable world in which...

“(Security) is very integral to the whole world of digital, says Jayajyoti Sengupta.As we get into the world of AI with deep machine-learning and a lot more access to the information across the...

“Insurers’ five-year strategic planning cycles are unfortunately no longer fit for purpose,” writes Sanjiv Gossain. “To compete and grow, they must build deeper, richer relationships with...

“In India, too much emphasis has been given to engineering streams, today’s business problems need more than just engineers,” says Satish Jeyaraman. Excerpts: “If you look at the ICT...

“Software bots lack physical form but their benefits – from reduced costs to enhanced patient care to improved employee satisfaction – are real and measurable,” writes Patrick Spolentini....

“As the AI technology advances, it is expected that chatbots will be an integral part of every brand almost indistinguishable from their human counterparts,” writes Singaravelu Ekambaram....

“Automation is often thought of as cold, even inhuman, best suited for assembly lines and rote tasks,” writes Trish Birch. “In healthcare, however, automation applied appropriately can...

“New tools don’t automate people away,” writes Ben Pring. “They allow people to do things that people have never been able to do before.” Excerpts: “AI isn’t, as it is being...

“Much as composers, bricklayers and playwrights were in demand a century ago, we will also see the rise of AR journey builders as their 21st century successors,” writes Robert Brown. “They...

“Creation and delivery has advanced to the point that consumption is the bottleneck, leaving content providers to compete with sleep,” writes Ashish Chawla. “Providers have so much to...

“Shipping is the lifeblood of the global economy, delivering 85% of the global demand for transport,” writes Badrinath Setlur. “Managing the headwinds related to the digital economy is...

Cognizant ranked No. 3 in Healthcare Informatics magazine’s 2018 annual listing of the Top 100 healthcare information technology companies. Cognizant’s 2018 ranking marks the 17th consecutive...

“Demand for digital is going up all the time,” says Debashis Chatterjee. “But as digital demand is going up, pressure on legacy IT continues.” Excerpts: “Digital revenues are not only...

“By taking charge of digital, medical suppliers can create better, simpler experiences for patients and build stronger relationships with them while also improving internal processes and...

“In our industry, it is easy to say we are surrounded by wonderful people who have tremendous knowledge and can help us stay current from that perspective,” says Karen McLoughlin. “But I...

“Going digital is definitely not a hasty leadership push to outdo the competition by purchasing bespoke technology stacks, laying out the piece parts and assembling them together to get a...

“AI is a challenge for marketers, but it’s also a force multiplier that can help achieve lower cost, mass personalization and growth at a scale that was unforeseeable on the day the first...

“What if insights begin with humanism, empathizing with and designing things for real people? What if things were designed to place human experience at the center of the art-of-possible?”...

“The disruption of the energy industry by prosumers and new competition is underway,” writes Ganesh Kalyanaraman. “To remain key players, leading utilities will deliver new service offerings...

“Without trust between consumers and service providers, there is no common ground for privacy in the digital world, especially when companies use personal data in ways consumers were not...

“We are in the age of ‘customer relevance’, where organizations need to reinvent themselves to stay relevant to the ever-changing needs of customers,” says Rajesh Balaji. “Crafting...

“As consumers select health services on demand, they will create their own systems of care instead of relying on a third party to do so,” says Bill Shea. “The impact of these changes likely...

“There is a historical lag between the emergence of a new technology and the skills required to make it thrive,” says Ben Pring. “We are in the midst of that moment.” Excerpts: "Reading...

“Our advice to any M&E company struggling today, is to focus on how to achieve the best return on their digital investments in order to overcome the lackluster growth and profitability...

“In this age of significant technology adoption, we do not have enough technology talent globally,” says Ramkumar Ramamoorthy. “What India needs today is a ‘skills movement’ to which...

“We've spent the last 25 years building this highway, laying the tarmac of the highway, but there are literally no road signs or stop signs. There are no lines on the road,” says Ben Pring....

“With over $1.4 billion of investments that poured into blockchain globally in 2016 alone, the technology holds huge potential to transform insurance companies, and give them considerable...

“In the future, all jobs will be tech jobs,” says Jayajuoti Sengupta. “Organisations need to step up to adopt the latest business models that will address the new needs of their customers,...

“Fundamentally, gamification has the ability to transform ordinary experiences with the insurance industry into interesting and fun interactions that can help retain clients,” Srikanth Venkatesan

“Any organization has to create an internal capability for change,” says Jayajyoti Sengupta, Head, Asia Pacific, Cognizant. “That means, how are we driving an agile and nimble and creative...

“The inadequacies of legacy IT make it imperative for organisations to look at newer ways of transforming and upgrading their IT backbones,” writes Pradeep Shilige. “Consolidating and...

“Taking a heuristic approach to deploying cognitive computing technology will help organizations understand the technology, prepare for its disruption—and scope out its many possibilities for...

“With increasingly autonomous capabilities and a declining interest in ownership, customer preferences are shifting to new horizons,” writes Prasad Satyavolu. “The players in automotive...