“Ethics must remain an enduring component of the digital economy,” says Jayajyoti Sengupta. “In a world of exploding data and fading privacy boundaries, businesses that can bolt down a solid...

“It is important for manufacturers to avoid the pattern of many IT projects that are massive in scale, time-consuming to implement, and slow to meet expectations,” says Ganesh Kalyanaraman....

Ramesh Ramani recently wrote about how banks can stay relevant in Finance Monthly. Click here to read the article: https://bit.ly/2DiAiRN.

“While it is clear that every brand wants to offer the best possible CX at every opportunity during every interaction with consumers, there are marked discrepancies between brands’ perceptions...

“Social prescribing is going to become one of the most important ways technology addresses SDOH,” says Sashi Padarthy. “Just like prescribing medications and sending the prescription to a...

“You really need people who can do experience design,” says, Donna Tuths. “These are people who are thinking across touchpoints. They’re thinking across physical and digital and they’re...

Excerpts from Dutch IT’s article: “Advancements in analytics, AI, and communications are opening up new avenues where machines can function intelligently and interact with their physical...

Excerpts from Cloud Computing Insider’s article: “Cognizant conducted a global survey of 601 executives and 262 higher education institutions in Future of Learning. It shows what changes...

“The golden age of traditional banking, where the threshold for new challengers has been too high to penetrate, is coming to an end,” says Euan Davis. “A drastic change in the banking...

“Companies are fundamentally looking at how AI is turning every business process they have inside out,” says Bret Greenstein. “From how many people they need to put into a call center to how...