The show must go on: Even as COVID-19 inflicts a new, jolting reality on business operations worldwide, this has become the new charge for COOs and CIOs everywhere. In my conversations over the past few weeks with manufacturing clients, I have learned a lot about how businesses are coping with the sudden onset of change and how – as these new practices are followed, enhanced, and supported – they could end up accelerating enterprise modernisation in the long run.

Forward-looking businesses are offloading data centre maintenance and management to the cloud to keep things running during the covid-19 pandemic. Raja Renganathan, vice president at Cognizant and head of Cloud Services Business takes a closer look at what it takes to keep things ticking over during lockdown.

Just as Y2K served as an inflection point for the IT services industry, businesses are now going through another period of significant change and opportunity, says Cognizant’s Humphries, in an interview with Forbes India.

More than a dozen doctors employed with technology major Cognizant for its healthcare and life sciences practice in Mumbai have volunteered to be a part of a telephonic helpline for addressing questions on COVID-19.

This article was first published in the Spring 2020 issue of Best Execution. www.bestexecution.net.

For the financial organisations swimming through a sea of regulation, the news that the European authorities were delaying the impending stricter clearing and settlement regime was a huge relief.

AI driven solutions are becoming a competitive differentiator for banks and other financial services — delivering a hyper-personalised customer experience, improving decision-making and boosting operational efficiency. Yet, many financial services institutions (FIs) remain in an experimental phase and will need to accelerate actual AI deployment. Otherwise, they risk being left behind by digitally native players.

The ongoing technological revolution continues to change the world in unforeseeable ways, which can make difficult the accurate forecasting of jobs we cannot yet imagine. Nevertheless, to help organisations and individuals prepare for changes we are expecting to see in the coming years, we embarked on the enormous endeavour of applying our knowledge across several industries to predict the new jobs that are likely to emerge over the next decade.

The pharma manufacturing landscape is evolving as never before. Much of this change is driven by greater connectivity and Industry 4.0. The subsequent availability of data is driving operational efficiencies and providing unique insights.

After the coronavirus pandemic, the world will be quite different. Whether the current lockdown lasts weeks or months, very little will remain unchanged by COVID-19. A special report from Cognizant’s Center for the Future of Work, After the Virus: A Special Report Looking Back on the Next Five Years, explores the most probable shifts across healthcare, education, retail, travel, technology, and government as the world becomes more connected and virtual. The report was written from a future perspective – as if the events were being chronicled in 2025, tracing the changes that unfolded in the immediate years following this pandemic.

We do not need a crystal ball to determine the future of payments, it can be summed up in a few words: speed, transparency, personalisation, choice, and safety. The evolution of entities in the payments ecosystem in the last decade – whether traditional banks, payment processors, fintechs, or merchants – points to the fact that we are moving to a model where the transfer of money will be instant, frictionless, and omni-channel.