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Cognizant Named to "Winner's Circle" for ServiceNow Capabilities in New HfS Research Report
Analyst Firm Places Cognizant Among Those 'Leading the Pack' in Helping Clients Drive Value with Next-Gen IT Solutions for the As-A-Service Economy

TEANECK, N.J., Sept. 22, 2016 /PRNewswire/ -- Cognizant (NASDAQ: CTSH) today announced it has been named to the "Winner's Circle" in the new HfS Research Blueprint Report: ServiceNow Services 2016 for innovation and execution in delivering to clients as-a-service computing solutions and technologies leveraging the ServiceNow enterprise cloud. HfS Research is a leading independent global analyst firm for the business and IT services industry. 


The Blueprint report, the first to be published by HfS about the ServiceNow ecosystem, analyzes the capabilities of 14 leading ServiceNow service providers.  Each provider is rated on a number of criteria in equally weighted categories of innovation and execution. Companies found to be competitively differentiated in a line of service delivery, and actively advancing what HfS defines as the "as-a-service economy" by delivering business outcome-oriented, on-demand talent and technology services, are named to the "Winner's Circle."

Cognizant is recognized in this HfS Blueprint report for its "focus and strong credentials as a managed service provider" that is "extending its strength" in remote infrastructure management (RIM) to virtualized offerings. Other specific strengths and capabilities highlighted by the analyst firm regarding Cognizant's ServiceNow delivery include:

  • Scale of Practice—Cognizant has one of the largest ServiceNow practices in the market.
  • Dedicated Business Unit for Next-Gen IT—Cognizant's organizational structure includes a dedicated salesforce, ServiceNow-certified professionals, and is designed to foster cross-fertilization of innovation initiatives.
  • Focus on/Strength in Managed Services—Cognizant has a strong focus on end-to-end life cycle services, including design, implementation and support; it leverages its own OnTarget platform, built on ServiceNow, to deliver managed services.
  • Leverage of Innovation Assets—Value is enhanced by integrating Cognizant's next-gen innovation assets with proprietary ServiceNow assets.
  • Broad Integration with Accessible Data and Intelligent Automation—Leveraging the capabilities of the Next-Gen business unit, Cognizant has some of the strongest capabilities available in the market.
  • Flexibility to Deliver End-to-End and Point Solutions

"With its single code and data model as well as its focus on intelligent automation, collaboration and workflows, the ServiceNow platform has the potential to evolve into a crucial building block for the as-a-service economy. Cognizant is helping clients on that journey by integrating next-gen innovation assets with proprietary ServiceNow assets," said Tom Reuner, Research Vice President at HfS Research.

"In particular, Cognizant is taking a holistic view to service delivery by integrating those capabilities with big data and intelligent automation, thus accelerating client's time to value through faster actions and interactions, overcoming legacy solutions like ITSM (IT service management)," concluded Reuner.

"Our relationship with ServiceNow is important in providing our clients with the next-gen IT solutions that position them to thrive in the as-a-service economy," said Venu Lambu, Senior Vice President and Global Head of Markets, Cognizant Infrastructure Services, at Cognizant. "Customers across industries are working with Cognizant to leverage ServiceNow as the preferred system of engagement in their digital transformation journey to overcome traditional barriers between IT and business while driving automation and streamlined service delivery. We are pleased HfS has recognized Cognizant as leading provider in helping clients get the most from opportunities with next-gen IT solutions."

Read the HfS Research Blueprint Report: ServiceNow Services 2016 here.

About HfS Research

HfS Research is The Services Research Company™—the leading analyst authority and global community for business operations and IT services. The firm helps enterprises validate their global operating models with world-class research and peer networking. HfS Research coined the term The As-a-Service Economy to illustrate the challenges and opportunities facing enterprises needing to re-architect their operations to thrive in an age of digital disruption, while grappling with an increasingly complex global business environment. HfS created the Eight Ideals of Being As-a-Service as a guiding framework to help service buyers and providers address these challenges and seize the initiative.

About Cognizant
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 244,300 employees as of June 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at or follow us on Twitter: Cognizant.

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SOURCE Cognizant

For further information: For further information, contact: U.S.: Jodi Sorensen, +1-201-294-5358,; Europe: Grazia Valentino-Boschi, + 33 (0)6 07 85 80 63,; Asia-Pac: Harsh Kabra, +91-855-188-2111,

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