TEANECK, N.J., March 20, 2015 /PRNewswire/ -- Cognizant (NASDAQ: CTSH) today announced it has been named a "Leader" in "The Forrester Wave™: B2C Global Service Providers, Q1 2015," (February 2015) by Forrester Research Inc. The report evaluated companies across a range of strategy, customer experience design, technology, and managed services capabilities.
"Cognizant is augmenting its legacy development and software integration experience with a set of omnichannel strategy and emerging digital customer experience capabilities," stated the report. "The firm excels in program management and Agile development, as well as business functions such as social analytics, mobile development, and omnichannel fulfillment strategy."
The report added, "Cognizant has demonstrated experience in leveraging data to improve performance and customer engagement. It offers services in a broad set of industries such as retail, manufacturing, and financial services, and has experience implementing top tier commerce platforms. Its customers told us that the firm differentiates itself with its program management initiatives and actively leads discussions with clients about the future of specific technologies and markets."
The report evaluated 10 global commerce service providers on 77 criteria in three categories—current offering, strategy, and market presence—to help eBusiness and channel strategy professionals choose the best business partners to help them accelerate digital transformation and meet the rapidly changing expectations of customers.
"The complexity of commerce technology projects continues to increase, and the impact of these technologies on customer experience is rapidly rising," the report noted. "The stakes are getting even higher for today's eBusiness leaders, and increasingly these leaders are seeking commerce partners that can not only implement commerce technology flawlessly, but can also help define, develop, deploy, and, in some cases, operate the client's digital business and strategy."
"Rapid shifts in technology, customer demands, and competitive landscape have turned the spotlight on customer-focused digitalization, e-commerce re-platforming, and omnichannel transformation," said Srinivasan Veeraraghavachary, Cognizant Executive Vice President, Products and Resources. "Delivering a seamless experience to customers across every touch point entails comprehensive overhaul, ranging from supply chains and site operations, to marketing and merchandising. We believe this recognition by Forrester speaks to our extensive expertise and experience in enabling clients to leverage the right digital tools, business processes, and organizational changes to engage better with customers across industries and help them reimagine their business models."
Read "The Forrester Wave™: B2C Global Commerce Service Providers, Q1 2015" report here.
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 75 development and delivery centers worldwide and approximately 211,500 employees as of December 31, 2014, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: Cognizant.
This press release includes statements which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events that may not prove to be accurate. Factors that could cause actual results to differ materially from those expressed or implied include general economic conditions and the factors discussed in our most recent Quarterly Report on Form 10-Q and other filings with the Securities and Exchange Commission. Cognizant undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise, except as may be required under applicable securities law.
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