Express Computer: Cognizant’s Vice President of Digital Transformation Talks About Design Thinking

According to Theodore Forbath, taking an iterative approach to design thinking-led agile development is important. The solution has to be perfected, iteratively with observations and inputs gathered from end-users. “Many CIOs have implemented agile methodologies that cover the iterative aspect,” he says.

Cognizant has been organizing design thinking sessions for its employees for many years now. “Some of our executives have been directly trained by Stanford d.School (Institute of Design at Stanford) on the design thinking approach and process. Over the years, we have learnt a lot about applying design thinking in our context,” notes Forbath.

Forbath informs that Cognizant has dozens of innovation trainers who conduct design thinking sessions. A good number of engineers and developers from across functions have been trained on innovation, which encompasses many aspects of design thinking. Several hundred of these resources have received specialized training to bring deeper understanding about the subject.

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