Cognizant Recognized as a Software AG 2016 Partner of the Year

Cognizant’s Harish Dwarkanhalli (left) receives the Software AG 2016 Partner of the Year award from Eric Duffaut, Software AG Chief Customer Officer

For the third straight year, Cognizant was recognized as a Partner of the Year by Software AG, a leader in innovative and digital technology, offering the first end-to-end Digital Business Platform based on open standards. Cognizant won Software AG’s PowerUp Customer Excellence award for multiple outstanding customer-focused applications, in industries as diverse as insurance, utilities and retail. The full “digital experience”, multi-channel customer engagement solutions developed by Cognizant utilized Software AG’s Digital Business Platform.

Cognizant was recognized by Eric Duffaut, Software AG Chief Customer Officer. “There has been an incredible shift in power to the customer over the last five years,” Duffaut said. “From communicating and interacting through multiple channels, customizing products and services to the individual level and even involving customers in product design…I am extremely proud to see how Cognizant has helped our joint customers in many industries not just meet these challenges but excel in 21^st century customer services by delivering game changing Digital solutions.”

Cognizant’s approach unifies the physical and the virtual into a single uninterrupted entity by helping people and machines communicate with one another, simply and easily in ways that are intuitive and natural. This results in a digital experience that is fluid, flowing between the enterprise and the customer around the clock and around the globe.

Harish Dwarkanhalli, Vice President and Practice Head, Integrated Process Management Practice, Cognizant, accepted the Award. He said, “This award reflects Cognizant and Software AG’s commitment to helping our mutual clients create new channels for customer communication and satisfaction. In a world where customers can source globally, compare prices globally and evaluate market opinion from anywhere in the world, anytime, it is imperative that enterprises continuously create differentiating value, and provide a superior customer experience through digital services.”

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