TechRepublic: Cognizant’s Vice-President of Knowledge Management Talks About Cognizant 2.0

In a report on outsourcers creating their own in-house social media, TechRepublic describes Cognizant 2.0 (C2) as a “fluid, intimate collaboration” between employees, customers and suppliers who can use the network for the rapid exchange of information. “C2 provides real-time quality control over delivery at the most atomic level,” says Rajashree Natarajan. “Users can create and control multiple projects at any given time, getting access to knowledge in the context of a particular work process. C2 provides a consolidated view of key activities and measures across all projects. It is a virtual town square where users can collaborate.” At Cognizant, the report notes, projects that have used C2 effectively have performed better than those that did not, measured against productivity, punctual delivery and costs.

Click here to read more.