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The Business Times, Singapore: Cognizant’s APAC Head Says Artificial Intelligence Helps Improve the Human Role in Organizational Operations

“Underpinned by systems that take on human tasks of ‘thinking’, ‘learning’ and autonomous decision-making, Artificial intelligence (AI) is the top driver of business change and becoming ever more pervasive across the business ecosystem,” says Jayajyoti Sengupta.

“To us," he says, "leveraging its promise is about driving systems that do, think, and learn/adapt, the culmination being systems that autonomously apply their learning to provide smarter, more effective outcomes."

"AI is being adopted in all three forms to improve business processes, accelerate outcomes, increase data quality, and enable powerful and predictive analytics," he notes. 

He adds, “By empowering people to perform uniquely human activities in smarter, more productive ways, AI is helping improve the human role in organizational operations.”

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