“From determining why and where to implement AI, to addressing bias and ethical considerations, companies need to be prepared to think very differently when it comes to AI,” writes Poornima...

Excerpts from Manufacturing Today’s article: “The top 10 technologies at the heart of smart manufacturing that are gaining maturity include Internet of Things (IoT), smart sensors, cloud, big...

“The new digital theater of interacting with customers and engaging them confounded businesses that had been prospering for more than fifty years,” writes Andres Angelani, CEO, Cognizant...

“Due to a range of factors, a new age has dawned for the European banking industry, with the barriers to entry drastically lower,” writes Euan Davis, Associate Vice President, Center for the...

“Businesses have historically been built around three key goals: the drive to increase productivity and efficiency, the need to deliver better experiences to users (customers, partners and...

"By focusing on uncovering the human problem behind the business problem, the human-centered organization analyzes the experiences offered on the market and seeks to understand what the customers...

“The tools of the future are close, and it’s time for businesses to get ready to harness them,” writes Ben Pring, Founder and Managing Director, Cognizant’s Center for the Future of Work....

Excerpts from Information Age’s article, reproduced with permission: “Augmented reality (AR) and virtual reality (VR), although limited at the moment, will be a vital technology in improving...

“Gen Z consumers crave to be understood and expect customised experiences based on their personal interests,” says Jayajyoti Sengupta, Head, Asia Pacific and Japan. “At the same time, the...

“Bots ensure that every user gets the very best experience," says Bret Greenstein, Vice President and Global Head of Artificial Intelligence, Cognizant Digital Business. "This kind of...

“The AI-augmented customer is changing the very meaning of ‘brand’ and the resonance of a ‘brand name,’” says Manish Bahl, Associate Vice President, Center for the Future of Work,...

““Based on Cognizant’s research, traditional companies will need to go the extra mile in overhauling their digital infrastructure, go-to-consumer strategies, and customer experience...

“We must look to, and inspire, younger generations, who will inherit the future workplace, industry and technological innovation,” says Vivek Daga, Vice President and Country Head, UK and...

“Automation is not going to be easy, but a business-focused IPA strategy is rapidly becoming critical for insurers,” writes Ben Bengtson, Senior Vice President, Global Leader, Insurance...

“Just as microscopes changed medicine, artificial intelligence is a ‘datascope’ that will give new insight to solutions previously thought unimaginable,” writes Ben Pring, Founder and...

“In a world of hyper-connectivity, the CMO mandate for the next 10 years pivots on resonance: making meaning for the consumer and building brand experiences that last,” writes Euan Davis,...

"A lot of companies have been on a hiring tear, but now they are seasonally constrained where they get their talent from," said Robert Brown, vice president at Cognizant's Center for the Future of...

With customers constantly shifting between online and physical stores, retailers have an amazing opportunity to make their purchase experience memorable when they step into the store,” writes...

“Whilst World Youth Skills Day comes around once a year, we need to be working with children every single day to spark creativity, critical thinking and collaboration,” says Vivek Daga, Vice...

“We were trying to find creative ways of addressing the labor challenge,” said Amar Juluri, Associate Vice President, Integration and AIM program leader. “It’s critical for us to tap into...

“Much like getting oneself in shape, getting fit for the journey of digital transformation is about making a sustained effort at right-sizing and modernising legacy environments,” says R....

“In closing the gender gap, your customers will benefit, your teams will benefit, and your bottom line will benefit — and it’s the right thing to do,” says Carol Cohen in an article...

“There is new work for people to do to ensure that key moments for consumers last,” writes Ben Pring. “Thanks to technology, new jobs have been created ― and will continue to be created...

“Don’t let yourself get caught off guard by thinking conversational AI is just a toy for younger generations to check the weather or play music,” writes Matt Smith, Associate Vice President,...

Excerpts from PharmaVoice’s article: “Imagine you are standing in your exhibit booth on a very crowded scientific and educational meeting floor, armed with fascinating, yet...

Excerpts from PharmaVoice’s article: “Agile project management, first introduced in 2001, started out as a method used in software development that challenged the traditional, linear...

“Swarm intelligence, applied to robotics, is an emerging field of AI inspired by the behavioural models of social insects (ants, bees, wasps),” Ann Chauhan writes. “A swarm combines the...

“IoT has great potential, but its benefits can be optimised only if we are focused on developing answers for real human needs,” says Narayan Iyer. “We are building applications for people,...

Excerpts from City AM’s article reproduced with permission: “The future of work is at the heart of every major socio-economic-political debate. Although many are excited by the increasing...

Excerpts from CMSWire’s article: “Andres Angelani, CEO of Cognizant Softvision, said maintaining an agile culture can be boiled down into four key tenets: Fail fast, cheaply and learn as you...

Excerpts from Fast Company’s article: “The Art in Space contest marks the most ambitious effort yet from the band OK Go’s nonprofit venture, OK Go Sandbox. Sponsored by Google, Morton Salt,...

“The region is at the forefront of adopting newer technologies,” says Srikanth Venkatesan. “Asian insurers don’t have to deal with debilitating legacy environments, or are more willing to...

“Regardless of the application of AI, businesses should act proactively when it comes to considering the full end-to-end impact of any product or service,” writes David Ingham. “Companies...

“Conversational AI is changing fast and is imperative for brand differentiation,” writes Matt Smith. “As these technologies spur new business models and market expansion, don’t be caught...

"Investment in digital and mobile-first products is an essential step to compete for new business and maintain an existing customer base that expects convenience, security and innovative...

“If you want to beat the bot, you should be a better human,” says Paul Roehrig. “The idea is to double down on skills that humans do really well, that bots or silicon doesn't do really well....

“Employee safety remains a key concern within Australia’s oil and gas sector,” writes Gaurav Sharma. “The nature of tasks and activities makes it a riskier industry than others. Workers’...

David Sexton recently talked about the use of AI in insurance with FinTech. Click here to read the article: https://bit.ly/2Il1EcO

“No matter the size of the organization, transforming legacy RCM operations to the machine-driven, human-augmented dRCM paradigm is no longer a matter of if, but when. And “when” is now,” says

“AI-driven personalization will soon become mainstream in the food service industry,” writes Joseph Rajadurai. “The new QSR leaders will be those that apply this powerful technology to turn...

“We can speak better to corporate needs and priorities if we focus on learning, rather than training,” writes Stefaan Van Hooydonk. “We can produce better impact if we focus on people,...

“Sitting still is the riskiest step you can take,” says Paul Roehrig. Excerpts from Peggy Smedley’s interview: “’The difference between leaders and laggards is growing. If you’re a...

“The rules of engagement have changed,” says Jayajyoti Sengupta, Head of APAC. “Organisations know that they can thrive only if the communities within which they operate also thrive.”...

Excerpts from The Financial Brand’s article: “In many ways banks and credit unions got a late start on Millennials, and many are still speaking of that generation as if it were a fresh...

Excerpts from Mobile Marketer’s article: “As a generation that grew up with smartphones and social media, Generation Z is a highly connected demographic group. More than one-third of...

“The next chapter of the fourth industrial revolution will leave us with a multi-faceted web where each domain has different characteristics,” writes Paul Roehrig. “Our opportunity—as...

“Like a lighthouse from where one can see in all directions and tell what is to come to the shoreline, a control tower is the focal point in the entire supply chain, enabling all-round...

“Do not plan your career for the past, plan for tomorrow,” says Paul Roehrig. Excerpts from EXAME’s interview with Roehrig: “EXAME: The big question is what will people do when the...

“As we continue to see the rise of facial recognition as a means to keep us safe, we are going to have to navigate a thorny mix of standards, laws, regulations and ethics,” says Robert Brown....