The world is becoming real-time — real-time decision-making, real-time experiences, real-time customer service, and real-time payments. The Covid-19 pandemic has further accelerated the use of digital payments as nobody wants to deal with cash. Once seen as a convenience, digital payments have become a necessity.

Maintenance of America's strength in technology – and thus its leadership in the world - rests on a renewed commitment to the underlying principles that made it strong in the first place – a focus on the future, an openness to disruption, and providing access to opportunity.

HR’s role will become increasingly vital as the world of work changes. The growing reliance on digital technologies, coupled with the impact of the coronavirus pandemic, accelerates our transition toward the future of work.

In a world where technology enables everything to be artificial, how do we stay human? Futurist Benjamin Pring, Managing Director of Cognizant's Center for the Future of Work, has a few pointers for HR leaders.

The Coronavirus has drastically reshaped the economy and the labor force. Since its rapid spread around the globe, we have experienced titanic shifts in how we work, where we work, and the technologies we use to stay connected. Such massive change is escalating the importance of HR’s role within organizations.