The era of doing everything ‘at the touch of a button’ is coming to an end in 2020 smart speakers have changed how Australians work, play and relax.

The top three forces that will have a strong impact on work in India by 2023 are hyper-connectivity (49%), concerns about security and privacy (46%), and process automation (44%).

Only 36% of companies in India experienced slightly negative to a very negative impact on their business performance in 2020, as opposed to the regional average of 44%, making Indian companies more resilient through the pandemic, a study by Cognizant revealed on Tuesday.

On The Point, we continue our lecture series "Friends of the Marine Biological Laboratory’s Falmouth Forum." This month's topic is "The Future of Education, Skills, and Work: Staying Relevant in a World Changing Faster Than Ever." Our guest is Ben Pring, I-T futurist, and co-founder of Cognizant’s Center for the Future of Work.

From how firms manage worker relationships, to how they build and communicate their services, COVID-19 has changed everything.