With the rise of new machines, new generations of talent and new business models based on insight and intelligence, the rules of global competition had already started to change. Now, these tectonic shifts are being further catalyzed and accelerated by the global pandemic.

Here are the five key actions that will help businesses augment human work with digital technologies.

Singapore’s 2021 budget is due to be unveiled in less than a month, and all eyes are on the measures to be announced.

As both vaccinations and acquired immunity spread, life will likely settle into a new normal that will resemble pre-COVID-19 days — with some major twists.

Companies take 61 days on average to fill a tech role in high demand, compared to 42 days for a non-tech role, according to the iCIMS 2021 Workforce report, released Wednesday. The study consulted 500 U.S.-based HR professionals between November and December of 2020.

The elevation Tuesday of Andy Jassy to Amazon’s future CEO was the latest evidence that the forecast for Big Tech is increasingly cloudy. “It’s a bit of a crowning glory for the cloud,” said Cognizant’s Ben Pring.

A recent study by Cognizant’s ‘Centre for the Future of Work’ found that Singapore companies felt most impacted by COVID-19 throughout the region.

Quick and accelerated digital adoption by Indian firms has helped them grow faster than their Asian and Western peers.

Even "jobs of the future" have been derailed by the intensified pandemic, but positions in environmental services are still growing strong.

While Asian businesses have been largely nimble in responding to the pandemic, India Inc braved the COVID-19 crisis much better than countries worldwide, and is also most bullish about embracing digital tools.

The era of doing everything ‘at the touch of a button’ is coming to an end in 2020 smart speakers have changed how Australians work, play and relax.

The top three forces that will have a strong impact on work in India by 2023 are hyper-connectivity (49%), concerns about security and privacy (46%), and process automation (44%).

Only 36% of companies in India experienced slightly negative to a very negative impact on their business performance in 2020, as opposed to the regional average of 44%, making Indian companies more resilient through the pandemic, a study by Cognizant revealed on Tuesday.

On The Point, we continue our lecture series "Friends of the Marine Biological Laboratory’s Falmouth Forum." This month's topic is "The Future of Education, Skills, and Work: Staying Relevant in a World Changing Faster Than Ever." Our guest is Ben Pring, I-T futurist, and co-founder of Cognizant’s Center for the Future of Work.

From how firms manage worker relationships, to how they build and communicate their services, COVID-19 has changed everything.

Two industries that endured a positive 2020 and could be set for a lucrative 2021 are AI (artificial intelligence) and cybersecurity.

Earlier this year, digital solutions firm Cognizant revealed 21 HR roles that are expected to emerge over the next decade. Caroline Leroy outlines the ones employers are most likely to begin recruiting for in 2021.

Organizations need to consider the challenges and opportunities as they ready themselves for the shift to voice technology in customer engagement.

Voice technology was already on the rise in India before the pandemic. But the virus ― and the subsequent need for both human-injected and contactless experiences ― served to increase both its pace and popularity.

The pandemic has put the pedal to the metal when it comes to digital adoption and innovations in customer experience (CX). Four senior leaders consider what emerging CX trends will be more relevant than ever in 2021. From voice technology to agile measurement strategies – what’s next for CX?

Our working lives have long been open to disruption from tech and other external forces, but the arrival of COVID-19 has shifted the world of work at a rate of change that few could have predicted – and has raised urgent questions about how employment will adapt.

Cognizant’s recent ‘From Eyes to Ears: Getting Your Brand Heard in the New Age of Voice’ report says that brands not paying attention to voice could already be losing out on millions yearly. And while the vast majority of companies agree that voice will become essential to their success, only 20 percent have a formal voice strategy in place.

Technology has become central to keeping people connected during extended periods of forced social isolation. Whenever people get back to their routines in the physical world, it will merely be an effort to catch up, not be free from the virtual world.

When we look back at the Covid-19 pandemic, one of the unsung victims of the devastating virus is the touchscreen. While the virus made us wary of unhygienic surfaces, the lockdown and social isolation revived our interest in interacting with a human-sounding voice, catalysing the large-scale shift towards the voice interface.

Businesses are bullish on the future of voice technology like Amazon, Apple and Google's digital assistants, with consumers relying on the contactless tools more than ever during the pandemic, according to a study by professional services company Cognizant. Exclusive local data shared with Which-50 from Cognizant’s Centre for the Future of Work shows Australian brands lead the region in voice strategy but still face privacy and skills challenges.

Turns out COVID hasn’t just changed the way we work—it’s also thrown a wrench into the machinations of our future robot overlords.

This spending is fuelled by high expectations since they aim to drive six per cent of their revenue through voice during this period, it added.

Many of the digital jobs of the future have suffered during the later stages of the pandemic, while in-person health care jobs are on the rise.

Indian companies plan to spend 2.6 per cent of revenues on building voice capability to drive stronger growth in the next five years. They have high expectations for returns as they are aiming to drive 6 per cent of their revenue through voice during the same period.

Indian companies plan to spend 2.6% of their revenues on building voice capabilities in the next five years, a Cognizant survey revealed on Tuesday. This investment strategy is fueled by high expectations for returns, as they are aiming to drive 6% of their revenue through voice during the same period.

Physical workspaces are set to undergo a digital transformation over the coming months. While this trend has been on the cards for some time, few predicted that health and safety would be the prime accelerator towards its adoption.

While the COVID-19 crisis may have created a lot of uncertainty, what does seem sure is that the practice of remote working is here to stay.

Jobs that have become highly desirable in the post-pandemic scenario.

The traditional career model first articulated in the early 1900s by Robert Owen as “eight hours labor, eight hours recreation, and eight hours rest” is still around today. Over 100 years on, the workforce is much more diverse and the needs and demands of employees have evolved.

The world is becoming real-time — real-time decision-making, real-time experiences, real-time customer service, and real-time payments. The Covid-19 pandemic has further accelerated the use of digital payments as nobody wants to deal with cash. Once seen as a convenience, digital payments have become a necessity.

Maintenance of America's strength in technology – and thus its leadership in the world - rests on a renewed commitment to the underlying principles that made it strong in the first place – a focus on the future, an openness to disruption, and providing access to opportunity.

HR’s role will become increasingly vital as the world of work changes. The growing reliance on digital technologies, coupled with the impact of the coronavirus pandemic, accelerates our transition toward the future of work.

In a world where technology enables everything to be artificial, how do we stay human? Futurist Benjamin Pring, Managing Director of Cognizant's Center for the Future of Work, has a few pointers for HR leaders.

The Coronavirus has drastically reshaped the economy and the labor force. Since its rapid spread around the globe, we have experienced titanic shifts in how we work, where we work, and the technologies we use to stay connected. Such massive change is escalating the importance of HR’s role within organizations.

The pandemic has accelerated shifts in the job market that will prioritize digital skills of all kinds. But the sheer job destruction of the past few months is so great that even the best-prepared fields haven't escaped losses.

The last decade – and 2020 in particular – has seen dramatic shifts in the way we work, and more change is yet to come. As technology evolves, so too will the HR job roles required to manage all of this

From how remote work is changing the ways we communicate with colleagues and supervisors, to what our workplaces might look like when we return, this week's edition of Path Forward explored how COVID-19 is reshaping the future of work.

Remotopia empowers us with networks and platforms to create, connect and accomplish.

Ben Pring discusses the shift to remote work post-pandemic.

The anticipated changes to the world of HR will give rise to the emergence of many new roles, which are highlighted in a recent joint report from Cognizant’s Center for the Future of Work and Future Workplace: 21 HR jobs of the future.

“As HR leaders are often consumed with handling impending disruption to jobs due to automation, changing workforce demographics or multi-generational workforces, they have less time to address the key issue of how these massive transformations will impact the organisation – and fundamentally change the role of HR professionals,” said Robert Hoyle Brown, vice president of the Cognizant Centre for the Future of Work.

Many leaders in large companies are out of sync and out of touch with their workforce, markets, and competitive landscapes. That is according to research, which found that only 12 per cent of global executives feel their business leaders have the right mindsets to lead them forward in a new world of work and credibly transform the business.

Many Americans are working from home during the coronavirus pandemic, and it’s unclear when people will or should return to the workplace. The shift toward more remote work could have significant repercussions for employees, companies and the marketplace. Economics correspondent Paul Solman explores these transformations -- and their advantages and drawbacks -- in a two-part series.

COVID-19 will change everything -- and the way we work and learn will be no exception. Will the traditional office structure be a thing of the past? Could our education system start to look more like a lifelong journey? Tech futurist Ben Pring and head of TED Chris Anderson tackle these questions and more in this thought-provoking interview.