With the rise of new machines, new generations of talent and new business models based on insight and intelligence, the rules of global competition had already started to change. Now, these tectonic shifts are being further catalyzed and accelerated by the global pandemic.

Here are the five key actions that will help businesses augment human work with digital technologies.

Singapore’s 2021 budget is due to be unveiled in less than a month, and all eyes are on the measures to be announced.

As both vaccinations and acquired immunity spread, life will likely settle into a new normal that will resemble pre-COVID-19 days — with some major twists.

Companies take 61 days on average to fill a tech role in high demand, compared to 42 days for a non-tech role, according to the iCIMS 2021 Workforce report, released Wednesday. The study consulted 500 U.S.-based HR professionals between November and December of 2020.

The elevation Tuesday of Andy Jassy to Amazon’s future CEO was the latest evidence that the forecast for Big Tech is increasingly cloudy. “It’s a bit of a crowning glory for the cloud,” said Cognizant’s Ben Pring.

A recent study by Cognizant’s ‘Centre for the Future of Work’ found that Singapore companies felt most impacted by COVID-19 throughout the region.

Quick and accelerated digital adoption by Indian firms has helped them grow faster than their Asian and Western peers.

Even "jobs of the future" have been derailed by the intensified pandemic, but positions in environmental services are still growing strong.

While Asian businesses have been largely nimble in responding to the pandemic, India Inc braved the COVID-19 crisis much better than countries worldwide, and is also most bullish about embracing digital tools.

The era of doing everything ‘at the touch of a button’ is coming to an end in 2020 smart speakers have changed how Australians work, play and relax.

The top three forces that will have a strong impact on work in India by 2023 are hyper-connectivity (49%), concerns about security and privacy (46%), and process automation (44%).

Only 36% of companies in India experienced slightly negative to a very negative impact on their business performance in 2020, as opposed to the regional average of 44%, making Indian companies more resilient through the pandemic, a study by Cognizant revealed on Tuesday.

On The Point, we continue our lecture series "Friends of the Marine Biological Laboratory’s Falmouth Forum." This month's topic is "The Future of Education, Skills, and Work: Staying Relevant in a World Changing Faster Than Ever." Our guest is Ben Pring, I-T futurist, and co-founder of Cognizant’s Center for the Future of Work.

From how firms manage worker relationships, to how they build and communicate their services, COVID-19 has changed everything.

Two industries that endured a positive 2020 and could be set for a lucrative 2021 are AI (artificial intelligence) and cybersecurity.

Earlier this year, digital solutions firm Cognizant revealed 21 HR roles that are expected to emerge over the next decade. Caroline Leroy outlines the ones employers are most likely to begin recruiting for in 2021.

Organizations need to consider the challenges and opportunities as they ready themselves for the shift to voice technology in customer engagement.

Voice technology was already on the rise in India before the pandemic. But the virus ― and the subsequent need for both human-injected and contactless experiences ― served to increase both its pace and popularity.

The pandemic has put the pedal to the metal when it comes to digital adoption and innovations in customer experience (CX). Four senior leaders consider what emerging CX trends will be more relevant than ever in 2021. From voice technology to agile measurement strategies – what’s next for CX?

Our working lives have long been open to disruption from tech and other external forces, but the arrival of COVID-19 has shifted the world of work at a rate of change that few could have predicted – and has raised urgent questions about how employment will adapt.

Cognizant’s recent ‘From Eyes to Ears: Getting Your Brand Heard in the New Age of Voice’ report says that brands not paying attention to voice could already be losing out on millions yearly. And while the vast majority of companies agree that voice will become essential to their success, only 20 percent have a formal voice strategy in place.

Technology has become central to keeping people connected during extended periods of forced social isolation. Whenever people get back to their routines in the physical world, it will merely be an effort to catch up, not be free from the virtual world.

When we look back at the Covid-19 pandemic, one of the unsung victims of the devastating virus is the touchscreen. While the virus made us wary of unhygienic surfaces, the lockdown and social isolation revived our interest in interacting with a human-sounding voice, catalysing the large-scale shift towards the voice interface.

Businesses are bullish on the future of voice technology like Amazon, Apple and Google's digital assistants, with consumers relying on the contactless tools more than ever during the pandemic, according to a study by professional services company Cognizant. Exclusive local data shared with Which-50 from Cognizant’s Centre for the Future of Work shows Australian brands lead the region in voice strategy but still face privacy and skills challenges.