After COVID-19, banking will be much different than it was pre-pandemic. The change in the way people bank, the future of work, the use of modern technology and the value of brands will all depend greatly on the time it takes to settle on a 'new normal'. A look into the future provides a good foundation for what needs to be done today.

Having the ability to access additional information via augmented reality AR is becoming more commonplace as businesses realise the advantages this can deliver. Enhancing what people see via smartphones, tablets and – increasingly – head-mounted displays (HMDs), has the potential to transform many business processes.

The future of work is always in the future, but it is approaching much faster than ever before. We believe 2020 will be the year of realisation for many organisations and leaders. Here are our top five predictions of how the way we work, live and play will change in 2020.

Businesses have entered an era of eternal data-harvesting, making data an extremely valuable commodity. And for that reason, as with any other high-value asset, it is vulnerable.

A generation of executives uncomfortable with technology spell trouble for business longevity. While CIOs have ascended the ranks, many failed to translate technology’s benefits to business value.

The last quarter of 2019 saw a big jump in demand for a bundle of jobs that could dominate the future, per an index tracked by the IT services firm Cognizant.

Would you buy a product or service from a company you have not heard of but was recommended by your voice-based personal assistant? Well, 46% of consumers in Southeast Asia recently surveyed said they would.

To “beat the robots,” we shall need to join them. Robotic personal assistants will help buy back at least that 15 percent capacity (or more) needed for the skills of tomorrow. And that is nothing to be afraid of.

“With greater visibility of technology-driven initiatives, CIOs have to be better politicians than ever,” says Pring.