While making digital the main channel of customer engagement, banks are also looking to move beyond business as usual, says Amit Anand, a Vice President in Cognizant Consulting’s Banking and Financial Services.

Companies worldwide, including those in the Asia Pacific region, are making significant progress towards Artificial Intelligence (AI) adoption.

Organizations must transcend piecemeal approaches to business reinvention and design processes around people — customers, employees, partners, suppliers — tightly linked from the front to the back office, advises Girish Pai, who leads Cognizant’s Intelligent Process Automation practice.

Automation's efficiency potential is tied to enterprise ownership: No matter how efficient an application can be, it could fail without ample adoption.

Our recent survey of APAC and the Middle East companies revealed a discernable shift in interactions from “touch” to “voice” resulting from the growing demand for contactless.

As per a report titled ‘The Timeline of Next’ by Cognizant, in the future — maybe even the summer of 2021 — an office will play three roles: a showroom, an R&D lab and a party space.

The COVID-19 pandemic has had a profound impact on our world and cost millions their lives. It’s disrupted economies and education systems and taken away livelihoods.

Spending on technology among manufacturing respondents will rise from 5.5% of revenue currently to a predicted 8.5% of revenue by 2023, which is below the cross-industry average.

Business and tech leaders need to combine forces to convince skeptics that artificial intelligence should be doing more picking low hanging fruit.

The more data that drops, the clearer the message for institutes of higher learning—in order to keep pace with today’s society, operations must change. In this episode, Kshitij Nerurkar, Education Business Leader at Cognizant, drills down on his numbers for further evidence.