The Hindu: Cognizant President Says Automation is More Evolution Than Revolution

“It’s more evolution rather than revolution,” says Gordon Coburn. “I don’t see automation overnight replacing a significant portion of our workforce by any stretch of imagination.”

He adds that automation initiatives are going to help enhance capabilities, supplement skill-sets of employees particularly in areas where there are repetitive tasks in the short- and medium-term.

According to him, “Over time, it will have an impact on certain parts of the business—Business Process Services, Infrastructure Services and Testing. It’s an evolution that will over time change the roles that people will play.”

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