Daily News & Analysis: Cognizant’s Group Chief Executive for Technology and Operations Says Cognizant is More Interested in Being Number One in Customer’s Mind

R. Chandrasekaran, Group Chief Executive for Technology and Operations, Cognizant

“While outsourcing will continue to be our mainstream, helping to drive industry-leading revenues, we expect consulting to grow at a much faster pace,” says R. Chandrasekaran. “Consulting has not only been a differentiator for Cognizant, but we also see it growing faster than the company’s overall projected revenue growth guidance for 2013. We are investing heavily in this area, hiring experts as well as fresh MBA graduates.”

Commenting on Cognizant’s performance, he says, “We are very happy with our guidance projection [for 2013] and still believe this will be above industry growth for the year. However, more than beating any company, we are more interested in being number one in our customer’s mind, which I think we have achieved in terms of industry-leading customer satisfaction index.”

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