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Bank Islam Partners With Cognizant to Drive Innovative Digital Islamic Banking

Kuala Lumpur, August 2, 2017: Bank Islam Malaysia Berhad (“Bank Islam”) today announced a strategic collaboration with Cognizant, a leading global business and technology consulting firm, to lay the foundation of digital banking platform across the Bank’s entire network.

The agreement was signed by Encik Khairul Kamarudin, Chief Executive Officer of Bank Islam, and Encik Effendi Azmi Hashim, Malaysia Business Leader of Cognizant, at a ceremony held at Shangri-La Hotel, Kuala Lumpur.

Speaking at the signing, Encik Khairul said: “Bank Islam will continue applying digital technology to our products and services, bringing greater accessibility to our customers, as well as simplifying and improving their banking experience with us.”

Bank Islam has always strived to design innovative solutions to transform our customers’ experience of banking. By partnering with Cognizant to build a digital bank, the Bank is taking a big leap into the future to deliver cutting edge innovative solutions to SMEs and customers across country, and integrate them seamlessly into the developing digital economy in Malaysia.

Digitalization will help Bank Islam accelerate SME banking by providing business solutions for their operational as well as expansion needs. It will enable the Bank to rapidly tap the rural, underbanked segments and boost financial inclusion by overcoming cost and physical barriers. Bank Islam will be able to combine its energy, continuous innovation and imagination of Fintech start-ups with its solid balance sheet, trust, customer service and banking expertise. By capitalising on digital technologies, Bank Islam will be able to transform Islamic banking as envisioned by Bank Negara Malaysia.

Cognizant’s Head of Asia-Pacific, Jayajyoti Sengupta in a statement, said: “For banks of the new digital economy, leadership is about delivering hyper-personalized products, services, and experiences to customers across channels by continually turning digital data into actionable insights. We are proud to be a part of Bank Islam’s vision to transform itself into a digitally-led bank of the future.”

“By leveraging our extensive consulting and digital banking capabilities, we look forward to creating a business, operating and technology roadmap for Bank Islam to realize the full promise of digital in driving greater customer satisfaction and differentiated growth. The opportunity to partner with a leading financial services institution such as Bank Islam marks an important milestone in our growth journey in Malaysia.”

In connection with milestones, Bank Islam recently received two notable awards. These are the ‘Best Islamic ESG Bank Award’ by The Assets Triple A Islamic Finance Award and ‘Company of the Year’ during the CSR Malaysia Awards 2017 which acknowledges our contributions towards societal development, positive management of the environment and greater transparency.

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About Bank Islam Malaysia Berhad

Bank Islam Malaysia Berhad was established in 1983 as the nation’s first Islamic bank. To date, the Bank has a network of 147 branches and more than 1200 self-service terminals nationwide. To meet the diversity of the public’s financial needs, Bank Islam offers more than 70 Shariah-based banking products and services which cater to Muslims and non-Muslims. For more information on Bank Islam products and services, visit or call Bank Islam Call Centre at 03-26 900 900.

About Cognizant

Cognizant (NASDAQ-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant.