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Mirabeau, a Cognizant Company, Wins Dutch Interactive Award for Process Innovation with KLM’s Hangar of the Future

Mirabeau, a Cognizant Company, has won a golden Dutch Interactive Award in the B2B category for process innovation. The Dutch Interactive Awards (DIA), founded by Emerce magazine and the Dutch Digital Agencies Association (DDA), are presented to the very best interactive work by Dutch agencies and are evaluated by independent jurors. Each submission is based on concept, design, user experience, results and optimization.

Working in collaboration with KLM, Mirabeau designed and built iMech, an app for KLM’s maintenance employees. The app makes the airplane maintenance process more efficient and engaging for maintenance crew in the hanger, leading to more flight hours and a better return on the aircraft, and is an indispensable part of KLM’s Hangar of the Future program.  According to the jury report, the KLM Hangar of the Future is an “excellent business case, in which the client provides its employees with an exceptional hands-on tool. This is a fine example of process innovation and worthy of an award” and jurors found the iMech app as a ‘beautiful way of process innovation’ and ‘praiseworthy.’ 

"The most successful companies are the ones that combine marketing, operations, and technology to drive comprehensive digital transformation throughout their organization," said Adjan Kodde, CEO and founder of Mirabeau. "Working with KLM and its ‘Hangar of the Future’ we were tasked with increasing the engagement and efficiency of the airline’s mechanics leading to more flight time for its planes.  The iMech app digitally enabled KLM’s 14,000 engineers and maintenance team to do less paperwork and focus more on the job they love – getting their hands-on-metal. Winning the DIA award is a testament to the work we do for KLM as well as all of our clients who are looking for superior digital solutions to succeed in today’s digital marketplace.”

In addition to the golden DIA B2B award, KLM also received the silver DIA award for Company of the Year for its integration of digital solutions over the past year and for challenging the agency involved to take its solutions to the next level. This is the fifth DIA Award for Mirabeau, previously receiving accolades for DIA Professional in the user experience/design category, and for the Brand, Online Services and eCommerce categories.