Skip to main content Skip to footer
Cognizant in the News

Networks Asia, Singapore: Cognizant’s Senior Director, Center for the Future of Work Discusses the Importance of IT Infrastructure in the Digital Future

“A focused strategy that prioritizes AI, such as the HEROES framework, can help businesses find their way into the future,” writes Manish Bahl. “Business and technology leaders that seize this moment of change will have a front-row seat to the shift in IT value that will continue far into the future.”  Excerpts:

"To survive in today’s digital age, businesses must ensure seamless time to market, intelligently enhanced products, as well as meaningful, personalized customer experiences. It is no exaggeration to say that the core differentiator for business success today is IT infrastructure that is agile, responsive, flexible, secure, scalable and simple to manage. In fact, according to a study by Cognizant, these priorities trump more traditional priorities like cost-cutting.

The HEROES framework helps CIOs and other business leaders maximize the strategic value of their IT investments, an ability that is particularly important due technology’s rapid pace of progress, which has resulted in a million competing priorities at any one time. The HEROES framework comprises five areas: hybridization, edge computing, robotic process automation, obsolescence of old IT, and enterprise security.

The days of the IT department being responsible for only infrastructure and operations, with a relentless focus on cost reduction, are gone. Enterprises that view IT as a costly overhead and not a competitive capability will struggle to succeed in the new machine age. Changing this mindset within IT, and then selling the idea to the rest of the company, will be both a challenge and opportunity for CIOs.”

Click here to read more.  

Connect with Cognizant

Careers

Be part of our journey to make a difference.

Contact

Let’s start a conversation.

Investors

View prior earnings releases and more.