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Information Management, US: Cognizant Executives Outline Key Strategies for Making the Best Cognitive Computing Investments

“Taking a heuristic approach to investing in cognitive computing ensures that an organization will see immediate return from mature cognitive computing technologies with minimal risk,” says Aan Chauhan. Srinivas TK continues, “Gaining experience with practical cognitive computing will enable organizations to envision additional uses for the technology.” Excerpts:

Cognitive computing is making great strides in replicating many human abilities, from visual and auditory perception to making decisions using large and complex data sets. As cognitive computing capabilities grow, so do opportunities for transforming organizations, from how infrastructure is provisioned and managed to how customers are engaged and delighted. Yet it’s possible some organizations will be disappointed in cognitive computing because they will try to adopt a less mature or emerging application, or fail to anticipate the disruption cognitive computing can create in operations and processes. Following these four steps will help organizations build a practical and yet comprehensive deployment strategy.

  1. Categorize the maturity of the technologies being considered
  2. Identify immediate opportunities for adoption
  3. Pilot and prototype emerging areas
  4. Assess moonshot projects

Organizations can anticipate a future in which cognitive applications will free humans from rote drudge work, giving them time and energy to unleash uniquely human creativity—a quality that even the most advanced cognitive applications are unlikely to mimic."

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