Health IT Outcomes: Cognizant’s SVP and Global Head of Life Sciences Says Technology is Increasingly Woven into the Delivery and Management of Healthcare

“With the industry focus on patients at the center of care, there is an increasing need for digitizing the care continuum. From launching applications that remind patients to take their medicines, to deploying software bots that automate backend administrative processes, technology is increasingly woven into the delivery and management of care," writes Bhaskar Sambasivan. Excerpts: 

"In this new paradigm, healthcare and life sciences CIOs are expected to be transformational change agents, helping their organizations “Shift to Digital.” Given that CIOs understand how the organization’s systems and processes are interconnected, they are in the best position to help their organization make this shift. As a result, they can adopt these three strategies to take on leading roles in their organizations’ digital journeys.

1. Become the Key Influencer for all Things Digital – The CIO must lead the vision for what digital can enable.

2. Ensure the IT Organization becomes Digitally Mature – CIOs must ensure their IT organization can accelerate the organization’s digital initiatives by integrating new technologies with existing systems and workflows.

3. Build Relationships to Bring the Organization Together on Digital – The CIO must take a leading role in the development, commercialization, and integration of digital initiatives, even those that originate elsewhere in the organization.

The CIO particularly must be at the forefront of efforts to deliver great experiences to a number of key stakeholders — sales reps, patients, clinical trial investigators, physicians, and regulatory agencies — working closely with the CMOs, CDOs and other business leaders in the organization as well as external partners."

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