Ben Pring, co-author of What to do When Machines do Everything, recently spoke with Parade Magazine about the new types of jobs identified in Cognizant’s Center for the Future of Work’s report, 21 Jobs of the Future. Excerpts:
“Artificial intelligence, the top job trend, is here to stay and it’s changing the face of work. If you’ve recently chatted online with customer service, had an X-ray taken or applied for a loan, you’ve likely experienced A.I., including ‘chatbots,’ diagnostic imaging machines and loan algorithms. But the new wave of technology doesn’t necessarily mean unemployment.
A 2017 report from Cognizant explored 21 new jobs likely to develop over the next decade, including the following:
- Walker/talkers will spend time with customers, especially seniors who may be widowed or live far from family. It’s an example of a future job that is not necessarily high-tech but will use a tech tool (like an Uber or Lyft app) to make it possible, says Ben Pring, VP and managing director of Cognizant’s Center for the Future of Work.
- Digital tailors will work with customers at home or work to ensure clothes ordered online fit perfectly.
- Ethical sourcing officers will ensure companies buy goods and services according to the standards set by shareholders, customers and employees.
- A.I.-assisted health care technicians will examine patients using digital tools and software to diagnose, prescribe and treat patients in real time while communicating with doctors remotely. 'We see this as the evolution of nursing,' Pring says."
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