Cognizant’s Bret Greenstein, global head of artificial intelligence and analytics, and Matt O’Kane, head of artificial intelligence and analytics for Europe discuss how organizations can approach implementing evolutionary AI.

There are legitimate questions about the ethics of employing AI in place of human workers. But what about when there's a moral imperative to automate?

Ramkumar Ramamoorthy was recently appointed as Chairman and Managing Director of tech major Cognizant’s India operations. With new CEO Brian Humphries taking charge at the global level, Cognizant has brought about changes to its strategy and operations.

David Ingham, digital partner in media and entertainment, explores the various ways in which AI is changing the entertainment industry.

“The lesson here is that business leaders need to be AI-aware,” says Jeff Olson, Head of Applied AI & Analytics for ANZ. “To do this, they must embrace data as the source of wisdom and value for their business. They need to ask better questions and expect more ― don’t ask for another report or spreadsheet, ask ‘Why?’ until you understand the root causes.”

To “beat the robots,” we shall need to join them. Robotic personal assistants will help buy back at least that 15 percent capacity (or more) needed for the skills of tomorrow. And that is nothing to be afraid of.

Smart devices, powered by the hyper-connected Internet of Things (IoT), are becoming ever more prevalent and pervasive in our lives, and the trend will only continue. With a growing number of devices, the opportunities to use IoT to reshape industries and societies are also increasing.

“Conversational AI is the next stage, and it is what is making voice way more popular than it was before,” explains Philippe Dintrans, Chief Digital Officer, Banking and Financial Services, Cognizant.

For those living with chronic conditions, clothing can serve as a frictionless digital Sherpa leveraging biometrics, environmental data, and feedback mechanisms to guide the wearer toward better managing their disease and medication.

We are already witnessing the infiltration of healthcare and healthcare delivery by robots. In the next few years this infiltration will become a full-on assault on the traditional apprenticeship nature of medical training and care delivery. The reasons for this are simple: demand for care exceeds capacity; our clinical knowledge base is expanding at unprecedented rates that make it impossible for any clinician to keep abreast; cost of care is too high; access to care has been constrained by physical barriers – the location of a facility or the hours of its operation.

Like it or not, AI will soon infiltrate every aspect of our society from our refrigerators to autonomous cars and everything in between. Combined with data and data science, AI offers new, smart ways to solve existing problems and create fresh and exciting opportunities. But how do you determine the importance of an AI initiative for your organization and how do you ensure you derive the maximum benefit from implementing such projects?

Intelligent process automation is increasingly seen as a complement to robotic process automation, extending the scope of robotic process automation with AI technologies. CIOs and other IT leaders should consider some of the important distinctions between the two automation technologies as part of their technology roadmaps.

A global survey of more than 2,500 business and technology leaders conducted by the research firm ESI ThoughtLab, on behalf of Cognizant, a provider of IT services, suggests that the amount of money organizations are willing to invest in IT as a percentage of revenues has substantially increased. This is mainly thanks to the rise of various digital business transformation initiatives.

“Whether new advances in technology fill us with excitement or dread, the fact is that the physical aspects of our lives are only going to become more integrated into the virtual world. With the likes of swarm intelligence, the tactile internet and edge computing becoming increasingly advanced, the technology around us is simply becoming smarter and significantly more insightful.”

While most executives at financial institutions agree that artificial intelligence (AI) is important to their organization’s success, few have fully implemented AI projects.

Excerpts from Business Insider Australia’s article: “2020 is almost upon us. As this year winds to a close, we took a look at some of the big tech trends business executives predict will take...

“Organisations must conduct a rigorous ‘needs’ assessment and carefully plan their roadmap to deliver a flexible, secure and scalable IoT solution,” writes Muthu Kumaran, Global Delivery...

“Trying to influence humans alone won’t be enough in the future; brands will also need to influence algorithms,” says Manish Bahl, VP & head of the Centre for the Future of Work. “Every...

Excerpts from Forbes’ article: “Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI highlighted workers’ positive attitudes toward AI and robots,...

Excerpts from Silicon’s article: “The smart city has been in development for the past decade. Smart City 1.0 consisted of sensor components including smart meters and intelligent lighting...

“It is safe to say that humans are facing a long-standing period of disruption. There is no denying or avoiding the growing concern on how this could ultimately affect our lives,” writes Vivek...

"Companies that have been investing in AI are investing in both learning about the technology and applying it to their business, which is a real competitive advantage,” said Bret Greenstein,...

“Even more pressure is now on enterprises, particularly those selling to and supporting consumers, to evolve their customer experience and brand differentiation strategies for these...

“In the end, transformations start with small, quick wins and cheap, quick failures,” says Andres Angelani, CEO, Cognizant Softvision. “By working through quick wins or failures with a...

“There are a great deal of things to consider when looking to next-generation technologies to solve today’s challenges,” says Narayan Iyer, Country Manager ANZ. “It is important to...

“The new digital era calls for a different mind-set and for many companies, the practical approach to innovation is to engage an experienced partner with the ability to quickly ramp up a...

Excerpts from The AI Eye: “‘According to IDC, much of the $3.3 billion is being spent around automated threat intelligence and prevention systems,’ said Babak Hodjat. ‘Fraud analysis,...

“By using AI to unlock data and harness it through a sophisticated data platform, hotels can leverage predictive insight to drive curated, highly personalized connected guest experiences and...

Excerpts: “Andres is the Chief Executive Officer of Cognizant Softvision (a division of Cognizant Digital Business), a digital services company that sits at the intersection of strategy, design...

Excerpts from AdAge’s article: “It all started with a nap. Meet Yawn Yawnson: the first-ever hype man for sleep. Silk-pajama-wearing Yawn contrasts the serenity that is typical in sleep...

“Contextual voice solutions is a new way for engagement, and many of the leading health care organizations are thinking about how to strategically implement these technologies to enhance...

“From determining why and where to implement AI, to addressing bias and ethical considerations, companies need to be prepared to think very differently when it comes to AI,” writes Poornima...

Excerpts from Manufacturing Today’s article: “The top 10 technologies at the heart of smart manufacturing that are gaining maturity include Internet of Things (IoT), smart sensors, cloud, big...

“The new digital theater of interacting with customers and engaging them confounded businesses that had been prospering for more than fifty years,” writes Andres Angelani, CEO, Cognizant...

“Businesses have historically been built around three key goals: the drive to increase productivity and efficiency, the need to deliver better experiences to users (customers, partners and...

"By focusing on uncovering the human problem behind the business problem, the human-centered organization analyzes the experiences offered on the market and seeks to understand what the customers...

“The tools of the future are close, and it’s time for businesses to get ready to harness them,” writes Ben Pring, Founder and Managing Director, Cognizant’s Center for the Future of Work....

Excerpts from Information Age’s article, reproduced with permission: “Augmented reality (AR) and virtual reality (VR), although limited at the moment, will be a vital technology in improving...

“Just as microscopes changed medicine, artificial intelligence is a ‘datascope’ that will give new insight to solutions previously thought unimaginable,” writes Ben Pring, Founder and...

With customers constantly shifting between online and physical stores, retailers have an amazing opportunity to make their purchase experience memorable when they step into the store,” writes...

“Don’t let yourself get caught off guard by thinking conversational AI is just a toy for younger generations to check the weather or play music,” writes Matt Smith, Associate Vice President,...

“Swarm intelligence, applied to robotics, is an emerging field of AI inspired by the behavioural models of social insects (ants, bees, wasps),” Ann Chauhan writes. “A swarm combines the...

Excerpts from CMSWire’s article: “Andres Angelani, CEO of Cognizant Softvision, said maintaining an agile culture can be boiled down into four key tenets: Fail fast, cheaply and learn as you...

“The region is at the forefront of adopting newer technologies,” says Srikanth Venkatesan. “Asian insurers don’t have to deal with debilitating legacy environments, or are more willing to...

“Regardless of the application of AI, businesses should act proactively when it comes to considering the full end-to-end impact of any product or service,” writes David Ingham. “Companies...

“Conversational AI is changing fast and is imperative for brand differentiation,” writes Matt Smith. “As these technologies spur new business models and market expansion, don’t be caught...

"Investment in digital and mobile-first products is an essential step to compete for new business and maintain an existing customer base that expects convenience, security and innovative...

“If you want to beat the bot, you should be a better human,” says Paul Roehrig. “The idea is to double down on skills that humans do really well, that bots or silicon doesn't do really well....