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Feb 5, 2019Customer Experience Magazine, UK
Sanjiv Gossain recently outlined ways to improve the customer experience in Customer Experience Magazine. Click here to read the article: https://bit.ly/2SfC53y.
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Feb 3, 2019Forbes, US
"Obviously, you have the potential to lose the human touch," says Bret Greenstein. "We may miss chatting with people and saying 'Have a great night,' and, “Wow it’s cold out there.'" Excerpts...
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Jan 31, 2019Machine Design, US
“Before companies embark on a specific RPA path, they first need to consider the implications of a digital workforce and how this will impact their overall business,” writes Scott Willhite....
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Jan 22, 2019ET Auto, India
“If top players approach it right by attracting and retaining top talent and invest in the necessary tools and technologies, IIoT has tremendous potential for the future growth of the...
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Jan 16, 2019Digitalisation World, UK
Sanjiv Gossain recently discussed the ethical use of artificial intelligence in Digitalisation World. Click here to read the article: https://bit.ly/2RwAE0n.