The guest experience has always been at the heart of the hospitality industry. As new technology becomes available, we are already seeing hotels across the world embrace innovation to further enhance and personalize that experience, for example, hotels in Singapore are trialling facial recognition for faster check-ins.

No one could have predicted the global coronavirus pandemic or its impact on business and everyday life. The COVID-19 crisis changed how people work, study, shop and make decisions, affecting every business sector.

The COVID-19 crisis represents perhaps the greatest challenge to the way companies operate in living memory. Almost literally overnight, entire industries were shut down and production abruptly halted or curtailed, as governments across the world implemented "social distancing" rules that limited the number of people who could be together in a single place.

Predict and prevent– that’s what back-office operations managers at buy and sell-side firms preparing for Europe’s Central Securities Depositories Regulation (CSDR) settlement discipline regime are starting to think about so they won’t have to pay hefty financial penalties or endure buy-in requirements if they fail to settle their European trades on time.

Massive change produced by the #COVID19 recession will drive renewed double-digit growth for certain firms and send others to irrelevance says Malcolm Frank via Business Today.