Artificial Intelligence (AI) has the power to completely transform the way we do things, personally and in business. We have seen many cases of small businesses that have used AI to deliver exceptional services and products that go on to outshine the competition, or examples where businesses have completely revolutionised an internal process.

The digital era is catalysing business; it is unleashing technological change that may appear chaotic on the surface, but is resulting in massively powerful systems of intelligence that enable humans and machines to collaborate securely. By opening up newer means of communication with large data exchanges, new, connected ecosystems are changing the way people, devices and organizations exist, work and interact.

In 2007, Pradeep Bhaskaran joined Cognizant to oversee HR for 10 countries around the world. Today, that number is 47. As head of HR for global growth markets, Bhaskaran is responsible for more than 60,000 associates across 52 nationalities that speak 34 languages. And those figures are only set to grow.

“We have reskilled our employees at scale through every disruptive technology shift to date, be it Mainframe, distributed computing or Internet. While those shifts were driven by single technologies followed by long periods of stability, digital is significantly different. In digital, we see the coming together of multiple technologies such as automation, artificial intelligence, augmented reality, blockchain, additive manufacturing and 3D printing, and we are less likely to see long periods of stability,” says Ramkumar Ramamoorthy, CMD.

Smart devices, powered by the hyper-connected Internet of Things (IoT), are becoming ever more prevalent and pervasive in our lives, and the trend will only continue. With a growing number of devices, the opportunities to use IoT to reshape industries and societies are also increasing.

“Hybrid cloud in all its permutations supplies the capabilities, agility, standardization, scalability and enhanced control needed for an enterprise to quickly develop, deploy and support...

Like it or not, AI will soon infiltrate every aspect of our society from our refrigerators to autonomous cars and everything in between. Combined with data and data science, AI offers new, smart ways to solve existing problems and create fresh and exciting opportunities. But how do you determine the importance of an AI initiative for your organization and how do you ensure you derive the maximum benefit from implementing such projects?

Companies remain as confused as ever about how best to comply with the California Consumer Privacy Act, the act that enhances privacy rights and consumer protections for California residents, which goes into effect on January 1, 2020. For most organizations, the overriding questions are how big is the CCPA transition going to be; how much interest will consumers have; and how many will click the Delete My Data button?

A global survey of more than 2,500 business and technology leaders conducted by the research firm ESI ThoughtLab, on behalf of Cognizant, a provider of IT services, suggests that the amount of money organizations are willing to invest in IT as a percentage of revenues has substantially increased. This is mainly thanks to the rise of various digital business transformation initiatives.

“The story of Cognizant will be the return to growth,” says CEO Brian Humphries. “We have always been the bellwether of the services industry and our great ambition is to re-accelerate...