Dataquest: Cognizant’s Executive Vice President of Digital Systems and Technology Says DevOps Helps Build a More Robust Organization

“DevOps may not be the panacea for all problems and it is certainly an important capability in addressing them effectively,” says Pradeep Shilige. “By driving automation across the software delivery lifecycle, DevOps alleviates hand-offs and delivers the ability to quickly respond to feedback on demand. Further, by fostering a collaborative culture and necessitating skills enhancement across IT and operations staff, DevOps also helps build a more robust organization.”

He adds, “IT is one among the many departments in an enterprise such as human resources, finance, marketing, business, security and risk. With DevOps coming into play in IT, all other departments will be affected to varying degrees. In light of automation, HR will have to look at revising the roles and responsibilities of the IT staff."

Shilige says, "Instead of treating IT as a shared service, business will be more involved with IT by way of quicker feedback. Finance will have to look at funding the integrated collaborative DevOps teams instead of the earlier functional, shared services-based models. With frequent releases, security and risk will have to collaborate even more closely with IT in order to make security and risk into the continuous delivery cycle.”

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