Mint: Cognizant’s Chief Financial Officer Says Clients are Looking for Vendors who can Offer Full-Service Fleet

“I think Q2 [2014] was very solid in line with our expectations. This morning we announced three large transformational transactions. The market demand is still quite healthy,” says Karen McLoughlin. “What we saw as we ran into the back-half…were some client-specific issues. Typically in clients, we saw leadership changes and that’s not unusual where new leadership comes in at a client (company). They take time to re-evaluate their priorities, their sourcing strategy and you can see a little bit of a dip, and that happens initially. But we’re very confident on the strength of our client relationships and the opportunities we see across our broader client base.” Excerpts:

“I think the vast majority of our revenue still comes from our ability to win a new logo and over time, build that relationship and take on more and more services. That is still very true in our industry.

What’s becoming increasingly important is the ability to operate in multi-service lines. But I think the big change we’re seeing is that clients are now just willing to buy what we call “one tower of services”. They’re looking for integrated services, vendors who can offer that full-service fleet. And that’s a capability we’ve built over the last several years.

Over the long term, we expect to continue to deliver industry-leading growth. We believe in our strategy of re-investing in the business...we think the market demand is strong and we will continue to get market share over the next several years.”

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