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ET Now: Cognizant’s CEO Says Demand for Technology Services is Stronger Than Ever

“The IT industry is going through a transition,” Francisco D’Souza tells ET Now. “We have been through these transitions before but the world today is more technology intensive than it has ever been and continues to become more technology intensive.” Excerpts:

“I believe that the best days are ahead. As the world becomes more technology intensive, firms like ours are needed by our clients to help make sense of all this technology and deliver business results.

In an uncertain world, I think the core skill of a company and of individuals is the ability to sense and then respond quickly. And I think that is what we do very well at Cognizant. Because we are so intimate with our clients, because we serve a small number of clients and we serve them very deeply, it gives us this inherent ability in the company to sense clients’ need and then respond very quickly, make the changes, make the investments, skill the people in the right way and I think that is what allows us to stay relevant and to stay ahead of the changing needs.

There is no question that the IT industry is going through a period of disruption and transition, but the IT industry has managed to get through disruption and transition several times in the past. And many of the things that you see happening now have happened in past transitions as well. As the world becomes more technology intensive, I believe that demand for services is stronger and bigger and greater than it has ever been.”

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