Quartz, US: Cognizant’s Vice President and Director of the Center for the Future of Work Discusses AI in the Workplace

Benjamin Pring asks journalist Sarah Kessler to list the tasks in her job “that seem most stupid – the things where, every time you do them, you think, there’s got to be a better way.”

“To address these problems, he [Pring] recommends a set of technologies that I already knew about, but have categorized as productivity tools rather than automation. When I explain that part of my job involves keeping constant tabs on the news, including scanning Twitter, he recommends Google News and Apple News, which are automating the collection of news sources. For dealing with email, he recommends x.ai, which makes a virtual assistant that will handle back and forth scheduling for meetings. To use it, I just need to cc “Amy,” who has access to my calendar and can confirm and book an appointment. Companies like Dragon, a transcription service, can transcribe my interviews for me.

‘Little examples like these, maybe they’re boring in isolation, but in aggregate, apply that to your job, that’s maybe an hour of your day you have back to you.’”

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